Customers Water Shut Off in Casitas Water District
By an edhat reader
Since yesterday the Casitas Water Company has shut off over 100 people's water at their homes and businesses. There have been many complaints but not one answer.
The alleged reason it is being shut off is for non-payment, but many of them have received no bills for the past month because of a new company buying it out and no one from the company is responding. Also, many people were evacuated for the Thomas Fire and have not been home.
People are saying things like this on Facebook:
"Those of us in the city of Ojai are newly on the Casitas water District services. Many of these people never received a bill until they received an overdue notice with late fees ...And some never even received a bill and are now having their water turned off"
From a mother of two: "We were about to get our water shut off for non-payment of a November bill that we never received. Casitas Water District said they tagged my door twice. Once last week as a warning to shut off and another tag earlier in the month because the bill was past due. Mind you these dates are all during the Thomas Fire crisis. They also informed me that a tag for past due is $20 and a tag for shutoff is $40 plus a late fee of $12 - they charged me $72 in tag and late fees. I told the operator that I was tagged during the fires and she had the gall to say the fires in Ojai were over last week .This is criminal."
"The person dropping off water shut off notices and a stack in his hand and pretty much went to all the neighbors. We've lived in our home for 20 years and never seen that before."
"$60 in fees for a $20 water bill"