cherplan 1 Oct 25, 2020 11:16 AM Cox Internet Outages? I had a phishing attack several weeks ago and my attempts to even reach Cox on the phone was the worst as they would keep disconnecting me. It took 2 weeks to get the problem fixed, but in the meantime I added a few gmail accounts which work just fine. I contacted Mayor Cathy Murillo and she sent my complaint to the Cox CEO and I re-iterated my complaint to him saying I was not getting what I was paying for. He said that Cox only offers cox email as an extra, not a paid item. Obviously they are no longer supporting email problems and couldn't care less about them. They are not able to offer sufficient services to their customers. Their techs are mostly incompetent unless you insist on going to a higher level. So, I am telling you it is hopeless to contact Mayor Murillo unless more people insist that they object to Cox as having a monopoly. We need better service particularly in this time of everyone from students to retirees on Zoom.