CottageHealthSystemSource: Cottage Hospital
Santa Ynez Valley Cottage Hospital (SYVCH) was named one of the Top 20 Critical Access Hospitals (CAHs) in the nation for Best Practice in Patient Satisfaction from the National Rural Health Association. The hospital has earned this award five times since 2014, and it was the only hospital from California to earn a CAH award from NRHA this year.
Top 20 Critical Access Hospitals scored best among the nation’s critical access hospitals, as determined by The Chartis Center for Rural Health’s 2021 top 100 CAH list, which was released earlier this year.
Earning a place among the Top 20 for Best Practice in Patient Satisfaction means that Santa Ynez Valley Cottage Hospital has scored in the top percentile based on national standards for outstanding patient satisfaction.
Santa Ynez Valley Cottage Hospital, like all Cottage Health hospitals, is committed to the core values of excellence, integrity, and compassion. Patients at Santa Ynez Valley Cottage Hospital appreciate the consistent communication, compassionate attitude, and exceptional teamwork they experience at the hospital. Standard best practices at SYVCH, and all Cottage hospitals, for ensuring high patient satisfaction include hourly rounding and medication education.
“We are proud of the efforts of all physicians and staff who have contributed to our hospital achieving this important designation,” said Katie Gorndt, Vice President of Santa Ynez Valley Cottage Hospital. “Our results as a top hospital for patient satisfaction means our community can count on us to deliver the services they need now and in the future.”
