Santa Barbara to Tackle Chick-fil-A Traffic Congestion

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(Photos: Edhat reader/ Google Maps)

Source: City of Santa Barbara

The queuing from Chick fil-A’s drive-through onto State Street (3707 State Street) is a serious safety and traffic congestion issue that the city is very concerned about.  City Staff, including the Attorney’s Office, have expressed to Chick-fil-A representatives the serious nature of this nuisance occurrence, emphasizing the safety concern and the on-going traffic congestion back-ups that have been occurring on a daily basis. 

The City has insisted that the nuisance to the public must be eliminated.  Staff has been working with Chick-fil-A’s corporate offices in the hopes of producing short and long-term solutions to eliminate the queuing onto State Street.  Chick-fil-A representatives have acknowledged responsibility for addressing the public safety concerns and are actively pursuing options to address the situation both on a temporary and long-term basis.  City staff has encouraged Chick fil-A to expedite a resolution.   

In the meantime, the City is asking for your help to prevent traffic collisions and congestion. Please do not stop on State Street to queue into Chick-fil-A.  Queuing in the street is not only dangerous and a blockage to normal State Street travel, but it is also illegal and is a significant fine if ticketed.

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SBAtlien Jan 23, 2020 11:08 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I wouldn’t rely on the City to do anything but have incompetent staff harp on what Chick Fil A and anyone who drives on upper state already realize. They don’t have solutions or anyone creative to think of opportunities. Maybe they’ll add another Roman numeral to the city code and drive more businesses away.

a-1594286346 Jan 23, 2020 11:06 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

GINGER1. You said it best. I've seen vehicles nearly hit there when the drivers are manuevering to get out from behind that stacked up line of cars. It's a safety issue first and foremost.

CoastWatch Jan 23, 2020 09:17 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

...and no one is concerned about the idiotic "median planters" the City built on upper State years ago that now limits and impedes traffic...? Those poor ambulance and fire engine drivers have no where to go 70% of the time on upper State

a-1594286346 Jan 23, 2020 07:40 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Bottom line is that CFA has a product that a LOT of people want. They are super successful in the extremely competitive fast -food business. Most businesses would love to have CFAs too many customers "problem."

Ryan93105 Jan 23, 2020 07:31 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Weren't they supposed to be boycotted? It would be ironic if the overcrowding of chick fil a led to its demise. I feel bad for the Rusty's drivers who are either returning from a delivery or on the way out of their parking lot and have to wait because of the line blocking the driveway. CFA is ok, but it better not impede my piping hot delivery of the GOAT SB pizza place, or that boycott will be back ON.

REX OF SB Jan 24, 2020 09:11 AM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

They never actually put that into action. Howls and screeching from the evanjellycal "christians" made them back down, and they're still giving $$$ to anti-gay hate groups.

a-1594286346 Jan 23, 2020 11:10 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

RYAN93105. Apparently the CFA board of directors finally saw the light and stopped donating money to anti-LGBTQ groups. ***********************https://www.forbes.com/sites/rachelsandler/2019/11/18/chick-fil-a-stops-donations-to-anti-lgbtq-groups/#1701cf30253b

biguglystick Jan 24, 2020 10:43 AM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Me too! I also vote with my pocketbook... never have ate at Chic-Fil-A and never will! Fast food crap. And chicken is horrible. Avoid meat. Become a compassionate healthy plant-based person who doesn't buy at bigoted businesses.

a-1594286346 Jan 23, 2020 06:06 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

FINALLY. How many years has this been a problem now? Bet something happened there and the City got sued and lost. About time they do something about it!! I hope it's successful!

lokelyokel Jan 23, 2020 06:00 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

1. What really scares me is the pedestrians running across 4/5 lanes of traffic to get from CFA to where they're illegally parked (in the AAA building.) When we're leaving our doctors's office next door, we see a bunch of near misses a lot. Really gives me the shudders if I'm doing the left lane trick to avoid the right lane cue. 2. Seriously people? Their sandwich is okay (I find it to be bland and not particularly crispy) but definitely not good enough to warrant that amount of traffic. But what do I know? I also think SuperRica is incredibly overrated.

a-1594286346 Jan 23, 2020 05:04 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I also have been caught in the RH lane a few times, but learned to "stay left." We have not seen anything in the way of traffic outside of CFA. Just wait until people get onto their Mac-n-Cheese (made daily with four types of cheese, 450 Calories, 29g fat, 28g carbs, and 28g protein...unhealthy, but worth every creamy bite that passes thyne lips, and onto hips).

a-1594286346 Jan 23, 2020 04:51 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I am in this area on a regular basis and do my best to keep in the left hand lane of traffic to stay out of this line. Sometimes I get caught in the drive thru queue and even with my turn signal on and my arm out the window signaling left I can't get out of the line because of the stream of cars flowing down State st. I have often seen the cars in Chick Fil A with large spaces between them. Just like at the car wash they need to have their folks guiding drivers to tighten up the line and close up the gaps. I just heard a survey that Chick Fil A has the slowest time between order and serving in the fast food industry. There may be things that can be done within their kitchen and staffing that can help speed up the lunch rush congestion.

DBD Jan 23, 2020 04:50 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I've driven by CFA hundreds of times. After the first couple of times i learned to just use the left lane(state is 2 lanes in each direction in this stretch). Has not been an issue since.

bumblebee Jan 23, 2020 04:34 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I love it! The city is concerned about traffic. Ha ha ha. If the city were truly concerned about traffic congestion, they would have stopped approving all these housing projects that are being built.

Shmonk Jan 23, 2020 03:20 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

>Please do not stop on State Street to queue into Chick-fil-A uh, sorry "City of Santa Barbara." It's not my fault you people have apparently 0 urban planning expertise (which we already knew.) If I want chick-fil-a, I'm going to wait in the line that YOU created

Curmudgeon Jan 23, 2020 03:18 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Already, the new Starbucks at Turnpike & Calle Real is experiencing the same problem. I have now seen cars snaking out of the parking lot, back along Calle Real and up the right lane on Turnpike. I can imagine the line might sometime snake back all the way to the Turnpike off ramp. (Not likely, but possible.) As someone noted the In-N'-Out burger has the longest possible drive-thru "lane" which works pretty well.

REX OF SB Jan 23, 2020 03:11 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

The answer to this is very simple: station a couple of PD officers on the sidewalk and cite every single motorist who queues up there. No courtesy warnings—everyone gets cited. People know they shouldn't queue up (it's posted), but they do it anyway. The chicken place has known about this problem since day one, but refuses to address the issue. Perhaps cite them daily as well for maintaining a public nuisance, which it most certainly is.

Sam The Dog Jan 23, 2020 05:30 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Queuing in the street is not only dangerous and a blockage to normal State Street travel, but it is also illegal and is a significant fine if ticketed..... sounds like a simple solution Rex, not sure why it would get a thumbs down, since when is getting a sandwich justification for breaking the law?

Shmonk Jan 23, 2020 03:21 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

The answer is to ticket people for doing something that the city and the private business made necessary? Uh , sorry NO THANKS. The answer is absolutely not to create even more of a police state. Did you even think before typing this?

millimesa Jan 23, 2020 02:59 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

"A serious safety and traffic concern the city is seriously concerned about"...since this establishment has been open almost a decade ago. If the city is serious about talking this talk, then please target other problem spots such as 99 cent plus store parking lot on Haley, and City parking lot #4 on Chapala between Figueroa St. and Anapamu St.

a-1594286346 Jan 23, 2020 02:57 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I love CFA but it's a problem. Why in the world did they choose this location considering how popular they are? They should have something more dedicated like In N Out on Turnpike.

a-1594286346 Jan 24, 2020 07:35 AM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

New drive thrus have been banned since the late 70's - same with pole signs. City of SB did major changes - it's when the downtown streets went to alternating one ways too. I was in high school - Big hullabaloo at the time.

millimesa Jan 23, 2020 03:04 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

I believe they chose this location because it was a drive thru business before and thats the only way you can be "grandfathered" in as a drive thru operation now within Santa Barbara city limits. Otherwise new drive thrus are banned.

biguglystick Jan 24, 2020 10:50 AM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Not sure that the people complaining about (or patronizing) the 99¢ Store are "miscreants"... that's a little harsh. But yeah, it's a bad spot too. Annoying, but not nearly as bad as Chic Fil-A.

biguglystick Jan 24, 2020 10:50 AM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

Not sure that the people complaining about (or patronizing) the 99¢ Store are "miscreants"... that's a little harsh. But yeah, it's a bad spot too. Annoying, but not nearly as bad as Chic Fil-A.

a-1594286346 Jan 23, 2020 11:16 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

ZEROHAWK>>>>You may not have seen it, but I have. It's a drag. Couple that with tourists and then mix in the Tuesday Farmer's Mart and weekend traffic and . . . Oh, boy. What a mess.

a-1594286346 Jan 23, 2020 11:15 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

JAN 23, 2020 02:54 PM While the 99¢ Store lane blockage is a problem, the traffic there is nowhere near as intense as on Upper State at the CFA location. First things first: stop the queueing up at CFA and THEN go after the 99¢ Store miscreants.

nope Jan 23, 2020 03:34 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

You're not paying attention then 'zerohawk' fitting screen name by the way. I drive by the 99 cent parking lot daily and it's regularly backed up sometimes to State St. Lazy people as there's a public lot with spare spaces right across the street. Ticketing the drivers is the solution unfortunately the problem with instant tickets for anyone waiting at either location is that innocent people get stuck in that lane and can't get out as the other lane picks up speed

ZeroHawk Jan 23, 2020 03:23 PM
Santa Barbara to Tackle Chick-fil-A Traffic Congestion

what?? 99cent store (hardly 99c any longer) has traffic issues? i've never seen this and live near by. then again i walk downtown and not drive. but i've never seen a line of cars like i do at CFA

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