New Santa Barbara City Hall Hours

New Santa Barbara City Hall Hours title=
New Santa Barbara City Hall Hours
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Source: City of Santa Barbara

Starting July 5, the doors to City Hall will be unlocked at 9 a.m. and locked at 3 p.m. City Hall is open daily, Monday through Friday, with the exception of closures every other Friday and federal holidays. 

Doors will remain unlocked until 5:30 p.m. (or later) on days when City Council is meeting or a public meeting is being held in Council Chambers. 

A Downtown Ambassador will be stationed in the lobby from 9 a.m. – 3 p.m. daily, to assist visitors entering City Hall.  

Signage, noting the updated operating hours, will be posted on the front doors. 

After-hours deliveries should be made at the Human Resources door, by ringing the bell.  

Thank you for your understanding. Answers to frequently asked questions and payment inquiries can be found on our website at

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a-1657169496 Jul 06, 2022 09:51 PM
New Santa Barbara City Hall Hours

The ambassador program is a paid program, primarily for STate Street and the downtown businesses: Why should they be stationed inside City Hall when this is what they do:
Downtown Ambassadors
About Us
Since September 2017, City of Santa Barbara, Downtown Ambassadors have been enhancing the experience on State Street, by maintaining a consistent presence and working alongside local organizations, businesses, and citizens for wholesome solutions.

Having visited, pre-pandemic, City Hall many times, I've never seen a need for an "ambassador" inside the building. This sounds like a Rebecca Bjork, engineer, solution to a non-existent problem. Just as staff ceased watering the grass outside city hall, unlike at the fronts of public schools, for instance, and then said there needs to be hardscape instead of dirt, so stationing ambassadors where the claim will be that they have deterred problems inside Santa Barbarans' building, City Hall.

NotReallyDave Jul 06, 2022 06:48 PM
New Santa Barbara City Hall Hours

When YOUR government employees decide to limit their exposure instead of actually working for a living, we citizens have a big, festering problem. Government service is diminishing everyday, and costing more.

a-1657169787 Jul 06, 2022 09:56 PM
New Santa Barbara City Hall Hours

That's never happened, CG, that Council and staff would stand around City Hall lobby chatting; this is a make-work project or, rather, a make-excuse project to justify closing the City Hall early. Makes sense to have the "ambassadors" along State Street available to answer questions, but inside City Hall?@?

a-1657161857 Jul 06, 2022 07:44 PM
New Santa Barbara City Hall Hours

If it happens, though, they have to staff for it. I worked a public counter in a County department and it was always a struggle to get work done because the customer came first. I imagine the Ambassador solves that problem...

ChillinGrillin Jul 06, 2022 07:28 PM
New Santa Barbara City Hall Hours

What are you expecting? Clerks and city council members standing around in the lobby to talk to random walk-ins instead of doing their jobs?

FernaldPoint93108 Jul 06, 2022 01:18 PM
New Santa Barbara City Hall Hours

The city's website says that the business license public counter hours at city hall are M-Th: 10:00 am – 2:00 pm

a-1657138313 Jul 06, 2022 01:11 PM
New Santa Barbara City Hall Hours

What is the reason for needing an ambassador? Too many rowdy homeless people or city staff not wanting to engage with the public? Or both?

Ehdat Jul 06, 2022 03:45 PM
New Santa Barbara City Hall Hours

Ambassadors are City staff and are hired for just that. Since people come to City Hall asking questions about this and that, it makes sense to have someone there rather than asking the water billing people or some custodian. I mean it's the name of their job title.

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