Mail Delivery Issues?

41 Comments
Reads 8110

By an edhat reader

We've run into a troubling problem with the USPS, and it's not mail theft from our mailbox. You see, we subscribe to USPS Informed Delivery, so we can see which pieces of mail we should be receiving, at least within the next few days. We have an alarm on our mailbox. The entire neighborhood can hear it when our mail gets delivered (and they can dash out and collect theirs too). We work from home, so we retrieve our mail immediately. Well, the past month or so, our important financial mail has been disappearing from this chain of events. We see that it is coming and we wait for it to be delivered. It never arrives - not late, not ever. We aren't having trouble getting our junk mail. This arrives like clockwork. It's just our financial accounts and information. We've tried to go paperless yet we still get some mail, for example, W-2s. Now we're getting worried, and are suspecting foul play within the USPS. Does anybody know where the mail gets scanned? Our nearest post office is at 107 Nopalitos Way - 93103. I was wondering if anybody else was experiencing this problem?

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doulie Feb 15, 2021 10:06 AM
Mail Delivery Issues?

I haven't experienced this problem; suggest you call the postal inspector and make a report.

a-1613422986 Feb 15, 2021 01:03 PM
Mail Delivery Issues?

Yes, I agree with this, OP should contact the USPIS (US Postal Inspection Service) ASAP, they are the law enforcement branch of the USPS. Contacting your local branch may tip off the thief. This sounds like an inside job for sure.

VinSB Feb 15, 2021 02:13 PM
Mail Delivery Issues?

Thanks for your response. I just filed a report regarding last week's missing financial statement and will try to figure out how to contact the USPIS. About three weeks ago, I filed a report when four pieces of mail (end of year financial statements) failed to arrive. Received courteous emails from USPS Customer Support, got a new mail carrier, and mail started arriving within normal hours (not 9pm!). However, our missing mail is still a mystery. Never recovered. And more mail has gone missing.

a-1613458641 Feb 15, 2021 10:57 PM
Mail Delivery Issues?

If you had a temporary letter carrier before, he or she might have delivered the mail to the wrong house. Then you are dependent on that house’s resident to put your items back in the mail stream. Sometimes that takes a while, or never happens at all.....

SoCalMommy Feb 15, 2021 10:21 AM
Mail Delivery Issues?

Yes. We recently had a new carrier take over our route, as well. Our very friendly and reliable carrier is MIA and suddenly things that we are expecting are taking forever to arrive or simply not arriving. Very frustrating.

shorebird Feb 15, 2021 10:22 AM
Mail Delivery Issues?

My neighborhood can’t get informed delivery. USPS might already know how bad our mailman is and they are covering for him by keeping us in the dark. (Noleta)

a-1613422874 Feb 15, 2021 01:01 PM
Mail Delivery Issues?

Hmmm, that doesn't sound right. Your neighborhood's mail goes through the same mail scanners as everyone else. You should try to sign up again, I think you are misinformed.

shorebird Feb 15, 2021 01:32 PM
Mail Delivery Issues?

Just tried again. Here is the response from the USPS website:

“Sorry
Your address is not currently eligible for Informed Delivery. Please check back at a later date.”

VinSB Feb 15, 2021 02:16 PM
Mail Delivery Issues?

Shorebird, would you mind sharing your approximate location or zip code?

comment349 Feb 15, 2021 10:35 AM
Mail Delivery Issues?

Same thing happened to me yesterday. Important piece of mail scanned to me in the morning did not show up in my mailbox in Noleta.

Ahchooo Feb 15, 2021 04:14 PM
Mail Delivery Issues?

I had things show up two days after the day they were scanned once. In fact, I think their website says this might happen. But for me it has happened only once that I recall. I don’t always check my Informed Delivery.

LincolnLady Feb 15, 2021 12:55 PM
Mail Delivery Issues?

I'm down here by the harbor and my mail guy is just great, have been getting all my mail. Here's an idea: more edhatters join this discussion, give their approximate location, and say whether or not they're having issues with important mail deliveries. This could help narrow down where the problem is. (Please don't give postal worker names as they could be caught in the middle of a larger problem within the postal service due to COVID or something else.) :-)

a-1613452019 Feb 15, 2021 09:06 PM
Mail Delivery Issues?

Yes. Anyone's mail deliverer could be sick.

Watcher237 Feb 15, 2021 01:47 PM
Mail Delivery Issues?

Bring you USPS concerns to your federal representative, Salud Carbajal. He'll get the problem resolved for you, and everyone.

a-1613467998 Feb 16, 2021 01:33 AM
Mail Delivery Issues?

He would if he could. The problem seems to be larger than one person, or even party, can fix.

M9ke Feb 15, 2021 02:33 PM
Mail Delivery Issues?

Similar issues for us also in the Noleta area. A W-2 was delivered about 1 1/2 weeks late after "Informed delivery" said it was due to arrive but did eventually arrive. Now I'm waiting on DMV registration tags that were scheduled to arrive last week but did not.

a-1613432272 Feb 15, 2021 03:37 PM
Mail Delivery Issues?

We have been having this problem since our last mail carrier retired a year ago. Sometimes we get no mail for several days in a row. But as was mentioned earlier we get junk mail. Our neighbors have cameras which face the street and no mail carrier comes at all some days. We have informed delivery because of this issue. So we see there is mail coming through yet it somehow doesn’t make it to our house at all or arrives after sitting at the post office for a week. We also live in the unincorporated Eastern Goleta Valley 93111.

Minibeast Feb 15, 2021 04:58 PM
Mail Delivery Issues?

You have an alarm on your mailbox that your entire neighborhood can hear? FFS.

a-1613452115 Feb 15, 2021 09:08 PM
Mail Delivery Issues?

They may live in the mountains. The mail theft issue there was well-covered here on Edhat. The residents caught one thief. They put in the measures they needed to protect themselves.

MountainMan4865 Feb 15, 2021 10:23 PM
Mail Delivery Issues?

The one serial mail thief from a few years ago, Melissa Wheeler? was from Ojai... not a mountain person.

a-1613467616 Feb 16, 2021 01:26 AM
Mail Delivery Issues?

I never said the thief was a mountain dweller, I said and meant that the theft occurred in a mountain community. It was big news at the time here; people were very supportive of the Painted Cave community and their efforts.

I was referring to this case in Painted Cave community:
https://www.edhat.com/news/mail-theft-at-painted-cave

https://www.edhat.com/news/painted-cave-resident-shares-update-on-mail-theft

There are also these cases & posts about mail theft:

https://www.edhat.com/news/santa-maria-man-arrested-for-mail-theft

https://www.edhat.com/news/mail-theft-increase-in-santa-barbara

https://www.edhat.com/news/possible-mail-theft

Back to 2017, juveniles:
https://www.edhat.com/news/mail-theft

a-1613467733 Feb 16, 2021 01:28 AM
Mail Delivery Issues?

Meaning: those who put in an alarm to alert to mail delivery may live in remote areas.
Hope that clears up the meaning of my post.

VinSB Feb 16, 2021 02:16 PM
Mail Delivery Issues?

Hyperbole at its best (everyone takes it literally - lol). To clarify: the entire neighborhood is not able to hear our mailbox alarm, which is positioned inside our dining room. The street-facing window is only single pane, and one can hear the alarm from our mailbox, probably from the mailbox across the street too (maybe even from our immediate neighbors' open windows). It sounds like "beep beep beep beep." It's pretty loud, but not THAT loud.

VinSB Feb 16, 2021 02:17 PM
Mail Delivery Issues?

True, mail theft is an issue on the Eastside too, everywhere I think. They've gotten pretty brazen.

VinSB Feb 16, 2021 02:21 PM
Mail Delivery Issues?

Mail theft is a problem everywhere. And I think our neighbors appreciate our alarm. I think it might bother the mail carrier though.

Getoffmylawn Feb 15, 2021 06:20 PM
Mail Delivery Issues?

Just use your name and address. Don't use unit b or unit 2. It won't work

tinker1 Feb 15, 2021 06:24 PM
Mail Delivery Issues?

Speaking from a business perspective the Goleta Post office has been a problem FOR YEARS. Received mailed postmarked 25 days earlier. And if you think calling someone up to the postmaster helps I’ve got some swamp land to sell you

mtndriver Feb 15, 2021 06:49 PM
Mail Delivery Issues?

IRS said our pandemic payment was arriving January 4 and it arrived the 28th, and the envelope was dirty and folded slightly. 1099s etc arriving in timely fashion. Backside of the Riviera.

a-1613449502 Feb 15, 2021 08:25 PM
Mail Delivery Issues?

I just received some tax documents (containing my SSN) that had obviously been tampered with. The envelope had a self sealer and had not been sealed. Someone had placed a piece of toe in one corner and the rest was loose. It had obviously been tampered with. After calling the person who sent it, they said it had been sealed when sent. I had called all the credit reporting agencies and frozen my credit today. I don’t know who to call at USPS, because it’s just a sh*t show there since June.

a-1613452184 Feb 15, 2021 09:09 PM
Mail Delivery Issues?

Good thing you posted your correction. I got it, but first read was a bit strange. lol

a-1613451862 Feb 15, 2021 09:04 PM
Mail Delivery Issues?

I urge you, urgently, to read up on recent USPS news before blaming your mail carrier.

Just search "news usps delays" online.

I guess many won't look up the news, but I don't want news to be ignored or criticized because of the source. That's what America has come to.

Yes, there are personnel issues at the street/local office level. And issues at the top, the head of the USPS. I have sympathy for those experiencing these problems -- which seems to be all of America.

a-1613468245 Feb 16, 2021 01:37 AM
Mail Delivery Issues?

Your mail deliverer is the last mile. There are many processing points before that. Please don't blame your mailman for what has, or more importantly, hasn't happened, before that point.
The head of the USPS has put forth a policy of not using air travel for any mail. I urge you to look at news about the US postal Service. It's not a position that a president can change. At least not easily, and not without opening himself to charges of favoritism. (Anyone who voted R in 2016 should be fine with their mail service.)

PitMix Feb 16, 2021 07:25 AM
Mail Delivery Issues?

The Postmaster General Trump installed to screw up mail delivery during the election did his job perfectly, and still has it. Unless your problems pre-date 2016, which I doubt. Biden has to put his nominees on the Board before they can fire him because the existing ones are Trumpers. The ill effects of his Presidency will be with us for quite some time.

a-1613490261 Feb 16, 2021 07:44 AM
Mail Delivery Issues?

Mail service has occasionally been slow, and sometimes delivered late, but lost or stolen mail hasn't been an issue here in area near Jefferson School. Remarkable how the clerk at the Victoria Court sub-post office is seemingly always cheerful.

Lucky 777 Feb 16, 2021 10:01 AM
Mail Delivery Issues?

Yes, my tax accountant had my returns finished and wham, here come more 1099s that I hadn't remembered were still in limbo, that are supposed to be delivered by 2/1. And every week I get mail returned as "undeliverable" that has a perfectly good address, that I just repackage and pay again for postage and try again. But the true scandal is that it costs pennies to send junk bulk mail or for packages from China, while they have eliminated book rate and sea mail.

Lucky 777 Feb 16, 2021 10:45 AM
Mail Delivery Issues?

Just after I posted my comment THIS spam came to my inbox: Attn: Fund Beneficiary,

I am Mr Louis Dejoy Postmaster General of United States Postal Service,
Postal service company (USPS) We have been waiting for you to contact us for
your parcel that was been registered with us for shipment to your residential
address.

We thought that the sender gave you our contact details. It maybe interest you
to know that a letter is also added to your parcel.However, we cannot quote
the content to you via email for privacy reasons.

We understand that the content of your parcel itself is a money order worth of
$1,5m,U.S Dollars), $ 1,000.00 US Dollars for each money order copy all
in the envelop, Text me urgently with your address full name and your direct
phone number for easy communication. and email address.and also to email me.
([email protected])
Office Address 5675 CAROLINA BEACH RD WILMINGTON, NC 28412-3629
Yours Faithfully,
Mr Louis Dejoy Postmaster General of United States Postal Service
US Postal Service

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