Grand Jury Determines Lack of Leadership in Community Development Department
Source: Santa Barbara County Grand Jury
City of Santa Barbara Community Development Department
The 2019-20 Santa Barbara County Grand Jury investigated the Community Development Department and its planning permit process, the effect of the current fee structure on development, its management, the culture within the department, its approach to customer service, and the growth philosophy of the City of Santa Barbara.
The Jury determined that there is a lack of strong leadership at several levels, insufficient coordination and communication between the Building and Safety Division and the Planning Division, an impression of a slow growth policy, inconsistent customer service and a fee structure which could be a deterrent to building development. Now more than ever, considering the effects of the COVID-19 pandemic, the need for a vibrant local economy requires that the Community Development Department be an efficient, can-do agency, working to get Santa Barbara revitalized. The leadership needs to shepherd the department toward promoting vibrant growth in the City of Santa Barbara.
The complete reports with agency responses are posted on the Grand Jury’s website: www.sbcgj.org [and can be read in the attached below].