Cox Telephone Changes Long-Distance Carrier
By an edhat reader
I am curious how many other people may be affected as I am by the ruling announced by Cox at the end of last year that subscribers to Cox local telephone service will no longer be allowed to subscribe to the long-distance carrier of their choice as of April 15.
I use Credo for national and international calling because I appreciate their low cost and their philanthropic goals. I filed a complaint with both Cox and the FCC and was told that, whereas formerly consumers had Equal Access Carrier Choice, we no longer do and so Cox is entitled to end our freedom to choose an alternative carrier. They blame it on the need to upgrade their phone system "so you can benefit from the latest technology".
Amongst other things they mention "blocking annoying robocalls"; however, this has not happened yet. I learned from Cox today that they have not installed the blocking system everywhere yet and cannot predict how soon that will be. Meanwhile, are there other Credo customers out there who are also very annoyed by this change?