Cox Implementing Data Caps

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By Edscriber James

I just got an email from Cox stating they were implementing a data cap of 1TB, starting October 6th. Did anyone else get such an email? What are our options?

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EastBeach Sep 27, 2017 10:51 AM
Cox Implementing Data Caps

Cox knows most consumers won't be affected by a 1 TB cap ... now. They're just trying to get us used to the idea. It's what happens later that matters. Google "data caps net neutrality" to educate yourself on the big picture.

a-1511408910 Sep 27, 2017 09:46 AM
Cox Implementing Data Caps

1 TB per month is a LOT of data. Transport ain't free ya know. Super heavy users should pay more. I cannot believe how some people hate on Cox. Be glad you don't have Time Warner.

SBPaul Sep 27, 2017 09:22 AM
Cox Implementing Data Caps

I just looked and Verizon has a pretty competitive unlimited data plan. If you already have a phone and don't mind tethering for your connection and don't use more than 10 gigs a month you may find it cheaper to just drop cox and pay to upgrade your data plan on your phone. Not really an option for me as I use way to much data and need a wired connection for work.

SBPaul Sep 27, 2017 09:10 AM
Cox Implementing Data Caps

Nope, Cox sucks. Sounds like they got tired of everyone cutting the cable for tv service. Its only a matter of time till everything is Cellular or Wifi and they are out completely. One of the reasons I live here in town and not out in the country somewhere is because of the access to data that is not pay as you go. Satellite is not looking to bad now as well. No real unsubsidized business would make a decision to increase prices for a service and provide nothing in return. If you don't like this you really are not gonna like government healthcare.

a-1511408910 Sep 27, 2017 08:26 PM
Cox Implementing Data Caps

" You could not be more wrong. " Generally true of those "free market" ideologues.

Dontchaknow Sep 27, 2017 10:39 AM
Cox Implementing Data Caps

How on earth do you look at an unregulated corporate monopoly price gauging as foreboding for government healthcare???? This is the literal end game of Republican policy- Sell off publicly owned utilities, sell the remnants to the highest bidder who promises infrastructure in exchange for a monopoly and only delivers higher cost to the consumer. The literal opposite of government healthcare. You could not be more wrong.

SBPaul Sep 27, 2017 09:00 AM
Cox Implementing Data Caps

What data plan are you on? You can't watch more than a couple hours of vide for less than 1TB. I pay for the business plan and have no issues streaming video more or less all day with the news or something playing in the background. I am guessing you have a very bare bones plan or that you missed a few zeroes in the 1tb.

Middle Ground Sep 27, 2017 12:50 AM
Cox Implementing Data Caps

I got the email too. Last 3 months they listed I was at 500Mb, half the limit. I have a family of 5, only stream, no cable, two tweens with iPhones and a 3 year old with a voracious appetite for veggie tales and curious george. Hitting a TB is easy...I'm a bit concerned because I already pay $88 a month. Family trip to the library? Or outside their school so we can get Wifi? or Church? Starbucks?

EastBeach Sep 27, 2017 12:31 AM
Cox Implementing Data Caps

This is another step away from "net neutrality" (where all internet users are treated equally, think of the internet as a utility like gas or electricity) as envisioned by the anti-consumer chairman of the FCC, Ajit Pai. Once the data caps are in place, big players with big money will be able to bypass data caps by paying more (this technology already exists). Schools, libraries,and disadvantaged families will be relegated to backwaters of the internet that are slower or have data caps because they won't be able to pay to play. It all depends on how you view the internet - a privilege to be sold, or infrastructure to benefit the public and be an equal playing field for the online market. Planet Money podcast did a nice episode on this recently.

daveb Sep 26, 2017 05:05 PM
Cox Implementing Data Caps

1tb of data is NOT that hard to hit. I got the email and the last two months I have done 1.25tb. Most streaming is about 3gb per hour if 1080p. It is about 7-8gb per hour if 4k. Just streaming alone to ONE device at 1080p means about 333 hours of content. Now that is ~11 hours a day if one device. Imagine a house with four people in it and it gets more interesting. This means that they probably just got an extra $50 a month from me for unlimited :( I really wish they would have the highest speed tier also be unlimited. I'd do that in a minute.

nope Sep 27, 2017 08:12 AM
Cox Implementing Data Caps

I totally believe you and feel your pain at being capped out by Cox. I was using my personal experience and the numbers in a consumer reports piece titled - How Easy Is It to Burn Through a 1TB Data Cap? They estimated real world Netflix data at closer to 1.6gb. The article is worth a read but it sounds like it doesn't apply in your case. I think the majority of us will hit that 1TB cap easily in a few years. Sorry you are on the painful end of a terrible policy from Cox.

daveb Sep 27, 2017 02:41 AM
Cox Implementing Data Caps

No, 1080p is 3gb per hour on Netflix. 4k is closer to 8gig an hour. There are 4 4k devices (TVs/Monitros) and 2 1080p TVs, a 720p TV, three Ipads, three Iphones on my network. We pull a lot of data.

nope Sep 26, 2017 08:03 PM
Cox Implementing Data Caps

Are you sure someone in your house isn't downloading large torrent files all day everyday? Do you have a teenager or two downloading "instructional" videos? 1080p video shouldn't take more than 1.5 gb an hour. not saying it's impossible with four people all watching something different all the time but I'd be looking closely at my network traffic if I was anywhere near 1tb.

420722 Sep 26, 2017 04:54 PM
Cox Implementing Data Caps

They could easily NOT have a monopoly if we all stopped using cox and ended their shenanigans. There are plenty of other sources out there these days.

a-1511408910 Sep 27, 2017 08:30 PM
Cox Implementing Data Caps

Indeed. 420722, by writing " Why don’t you do your homework before you go saying things that make you look like an idiot" is projecting, as everyone else realizes. He knows even less about the internet than he knows about economics.

Dontchaknow Sep 27, 2017 08:19 AM
Cox Implementing Data Caps

All of the services you listed require an internet connection to work. Cox is the only provider of true broadband internet in Santa Barbara. I think you are confusing Cox's cable television service and broadband internet. If you are watching Hulu, Netflix etc.. you are doing so over the internet and paying someone for that service.

420722 Sep 26, 2017 09:55 PM
Cox Implementing Data Caps

Um...the Internet, sling TV, Hulu, YouTube, Netflix, HBO now, Starz, Dish satellite, Vimeo, Showtime, Encore, playonTV, nfl Sunday ticket, CBS all access and direct tv just to name a few of the services out there that DO NOT require cox! Why don’t you do your homework before you go saying things that make you look like an idiot. Are you starting to see where you have completely failed to understand economic reality?

420722 Sep 26, 2017 09:55 PM
Cox Implementing Data Caps

Um...the Internet, sling TV, Hulu, YouTube, Netflix, HBO now, Starz, Dish satellite, Vimeo, Showtime, Encore, playonTV, nfl Sunday ticket, CBS all access and direct tv just to name a few of the services out there that DO NOT require cox! Why don’t you do your homework before you go saying things that make you look like an idiot. Are you starting to see where you have completely failed to understand economic reality?

a-1511408910 Sep 26, 2017 05:33 PM
Cox Implementing Data Caps

Complete failure to grasp economic reality. If there were plenty of other sources then Cox would not have a monopoly. And a large number of independent agents all acting in concert against their immediate individual interests in order to obtain a long term community interest is the opposite of easy. (https://plato.stanford.edu/entries/prisoner-dilemma/)

nope Sep 26, 2017 03:38 PM
Cox Implementing Data Caps

Sure it's really hard to hit 1gb of data in a month (now) but 5 years ago it was really hard to hit 100-200 gb a month and I hit that easily now. Everything is moving to streaming, Cox know that and are trying to stop the cord cutting by throttling data. Insane that our City gave away our right to choice by handing Cox a monopoly.

1984 Sep 26, 2017 03:49 PM
Cox Implementing Data Caps

throttling data creating the need for higher tiers to throttle more data for a need for higher tires to....

a-1511408910 Sep 26, 2017 03:21 PM
Cox Implementing Data Caps

Yep, so I just logged into my cox account and checked my data usage. I stream Netflix, Hulu, Amazon, and Pandora (not all on a regular basis, except Pandora, but periodically through out the month) and I only used 17 gb or ~2% of my 1 tb. I guess I’d better get streaming even more in order to get my moneys worth.

Lucky 777 Sep 26, 2017 02:22 PM
Cox Implementing Data Caps

My accounts are business rate, so I called COX to see if this would apply. It does not. Yet. BUT they said there is NO way to tell what my current usage is, they "have no way of measuring that data" and making it available for the consumer. It took half an hour of fussing with their "new and improved" website to finally give up and call the customer service line. Sad that they have a monopoly.

Lucky 777 Sep 26, 2017 02:59 PM
Cox Implementing Data Caps

The service representative told me neither she nor I could access the information about my business account usage. Surely someone can, but ...

Lucky 777 Sep 26, 2017 02:59 PM
Cox Implementing Data Caps

The service representative told me neither she nor I could access the information about my business account usage. Surely someone can, but ...

sacjon Sep 26, 2017 02:36 PM
Cox Implementing Data Caps

Lucky777 - are you saying there's no way to see what the usage is only on business accounts or all accounts? I have a personal account and it shows on my account page what my usage is and has been for the past 3 months. Is this data not confirmed? Ie, are the usage amounts shown on my personal account inaccurate according to COX? Or are you only referring to checking usage on business accounts?

CivilEngineer Sep 26, 2017 01:07 PM
Cox Implementing Data Caps

They told me $10 for every 50 gb above 1TB, up to a max of $100 total. Checking your account seems crucial.

sacjon Sep 26, 2017 11:06 AM
Cox Implementing Data Caps

I just got the same email and yeah, at first I was about to blow a gasket! But, I checked on my account to see my past data usage, and with a family of 4 using 1 Smart TV (Netflix/Hulu, etc), 2 cellphones, 1 laptop and 1 Chromebook and 2 Amazon Echo devices I'm barely hitting 1/2 of my data allowance. So, unless you are streaming Netflix and gaming all day, I wouldn't worry too much!

jamesm113 Sep 26, 2017 10:57 AM
Cox Implementing Data Caps

OP here. Anyone who streams netflix/etc regularly can blow through that cap, especially with 4K content. The fee is $10 for every 50GB past 1TB.

daveb Sep 26, 2017 05:00 PM
Cox Implementing Data Caps

1tb of data is NOT that hard to hit. I got the email and the last two months I have done 1.25tb. Most streaming is about 3gb per hour if 1080p. It is about 7-8gb per hour if 4k. Just streaming alone to ONE device at 1080p means about 333 hours of content. Now that is ~11 hours a day if one device. Imagine a house with four people in it and it gets more interesting. This means that they probably just got an extra $50 a month from me for unlimited :( I really wish they would have the highest speed tier also be unlimited. I'd do that in a minute.

daveb Sep 26, 2017 05:00 PM
Cox Implementing Data Caps

1tb of data is NOT that hard to hit. I got the email and the last two months I have done 1.25tb. Most streaming is about 3gb per hour if 1080p. It is about 7-8gb per hour if 4k. Just streaming alone to ONE device at 1080p means about 333 hours of content. Now that is ~11 hours a day if one device. Imagine a house with four people in it and it gets more interesting. This means that they probably just got an extra $50 a month from me for unlimited :( I really wish they would have the highest speed tier also be unlimited. I'd do that in a minute.

daveb Sep 26, 2017 05:01 PM
Cox Implementing Data Caps

1tb of data is NOT that hard to hit. I got the email and the last two months I have done 1.25tb. Most streaming is about 3gb per hour if 1080p. It is about 7-8gb per hour if 4k. Just streaming alone to ONE device at 1080p means about 333 hours of content. Now that is ~11 hours a day if one device. Imagine a house with four people in it and it gets more interesting. This means that they probably just got an extra $50 a month from me for unlimited :( I really wish they would have the highest speed tier also be unlimited. I'd do that in a minute.

a-1511408910 Sep 26, 2017 12:21 PM
Cox Implementing Data Caps

Nope. I stream Netflix after dark regularly and am online most of the day and don't come near the 1TB cap. You must be doing something else to blow through that much data.... coz 1TB a month is gobton of data.

1984 Sep 26, 2017 11:28 AM
Cox Implementing Data Caps

never was aware of data use i am on all day working,surfing,streaming and my highest use was 826 mb out of 1024, allowed.

a-1511408910 Sep 26, 2017 05:08 PM
Cox Implementing Data Caps

"COX needs to go away!" You're free to cancel your subscription. Good luck with Verizon DSL. The rate change will only affect the top 2% of users. At around 100GB/month, that's not me.

a-1511408910 Sep 26, 2017 10:25 AM
Cox Implementing Data Caps

Go to your account, or set one up, on the Cox website and check out your data usage. If you are under 1TB there will be no change. I'm online a lot and barely use 250Mb, that's 1/4 of 1TB. If you're an online gamer your mileage will vary a lot and may be nearing the cap and will see a spike in your fees.

a-1511408910 Sep 26, 2017 05:11 PM
Cox Implementing Data Caps

HELLO1111 has provided correct information. Thank you. (Why would someone downvote it?)

hello1111 Sep 26, 2017 12:54 PM
Cox Implementing Data Caps

Mb is Megabit and MB is Megabyte. There are 8 bits in a byte. With that being said 250 Mb (Megabit) is actually 0.00003125 TB (Terabyte). Speed is typically measured in bits and storage in bytes. Also, gaming takes very little compared to video streaming.

hello1111 Sep 26, 2017 12:54 PM
Cox Implementing Data Caps

Mb is Megabit and MB is Megabyte. There are 8 bits in a byte. With that being said 250 Mb (Megabit) is actually 0.00003125 TB (Terabyte). Speed is typically measured in bits and storage in bytes. Also, gaming takes very little compared to video streaming.

hello1111 Sep 26, 2017 12:55 PM
Cox Implementing Data Caps

Mb is Megabit and MB is Megabyte. There are 8 bits in a byte. With that being said 250 Mb (Megabit) is actually 0.00003125 TB (Terabyte). Speed is typically measured in bits and storage in bytes. Also, gaming takes very little compared to video streaming.

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