City of San Luis Obispo Warns Residents of Individual Impersonating SLO Water Staff

The City of San Luis Obispo urges residents to be vigilant after an individual impersonated a City water staff on Thursday night, September 25, 2025.

The City of San Luis Obispo is urging residents to remain vigilant following a report of an individual impersonating City water staff in the Madonna Road area. 

On the evening of Thursday, September 25, around 8:00 p.m., a landlord reported that someone had approached their tenant’s door, falsely claiming to be a City water employee. The impersonator told the residents that the water was unsafe to drink.  

City staff have confirmed that there was no work being conducted at that location and that the water is safe for drinking and all other uses, and that there are no water quality issues in the City. 

We urge residents to be vigilant. Residents are reminded that: 

• City employees will always carry official identification, wear City uniforms, and drive City-marked vehicles. 

• If you are ever unsure about the identity of someone claiming to be a City employee, do not provide access to your home and contact the San Luis Obispo Police Department’s non-emergency line at (805) 781-7312 to report the incident. 

“The City takes the safety of our community seriously,” said a Utilities Director, Aaron Floyd. “We want to reassure residents that their water is safe and encourage everyone to stay alert and report any suspicious activity.” 

The City is continuing to gather more information about this incident. Anyone with additional details is encouraged to contact the Police Department at (805) 781-7312.  

To receive City news updates, please register for City News e-notifications on the City’s website at www.slocity.org/subscribe or follow the City of San Luis Obispo on social media.