New Internet Provider

30 Comments
Reads 5032

By Patrick

Everyone always complains about the monopoly that Cox has over internet access in Santa Barbara.   I just received a mailer from HughesNet.com, for what appears to be 1/3 the cost of my current Cox service (for the first year, then 50% of the cost thereafter).  Does anyone have experience with HughesNet?  I hadn’t heard of them until now.

Login to add Comments

30 Comments

Toggle Comments (Show)
cegarbage Jul 23, 2019 07:06 PM
New Internet Provider

I spoke to a Frontier tech in Carpinteria and he said there were no fiber plans for Carp "for many reasons". He didn't want to get into it, but he nodded his head when I mentioned 5g. A company buried in debt can't help either

a-1566405642 Jul 23, 2019 03:09 PM
New Internet Provider

As much as I don't like Cox's prices, I have to say I've never had a problem with my internet service and get 150mb/s download speed. With two kids who are online all the time and a wife that works from home, we never have any issues. Don't like the price, but not much we can do about it, and Frontier is trash (as others have pointed out).

a-1566405642 Jul 23, 2019 08:19 PM
New Internet Provider

CATO9, to add to MP805, are you hardwired in to your router? That is the only way those speeds are "guaranteed" - if you are connected through wifi, those speeds drop off with distance from your router, and may also be limited by the hardware of your computer, or by your router itself if it is not new enough.

mp805 Jul 23, 2019 04:20 PM
New Internet Provider

@CATO9 you should be getting 100/150 down and 10up with preferred. Give cox a call and get that fixed. you're getting ripped off.

cato9 Jul 23, 2019 03:37 PM
New Internet Provider

I have cox prefered and have downloads of 17 to 20 Mbps constantly . WTH ?

jak Jul 23, 2019 11:41 AM
New Internet Provider

I worked for Hughes back when hughesnet was rolling out in the mid nineties. It’s was a fantastic service for rural users with no access to phone lines. These days it remains a fantastic service for rural users with no access to phone lines or access to phone lines that won’t support DSL. For most others it’s too much money for too little data and speed. No, it won’t support most gaming (online chess, anyone?). Won’t support live stream video. Won’t support downloading video for offline viewing at a later time (unless you pay big bucks for extra data). What it will support superbly is email access, light web browsing, and certain voice over IP phone services. If you have any other choice, take it. If you have no other choice at all, go for it, but bear in mind that analog dial up is still out there and costs almost nothing for subsidized rural customers.

sea dog Jul 23, 2019 09:17 AM
New Internet Provider

I have Hughes.net and hope to get rid of it soon! Super slow and after you hit the data cap it can be 10 seconds per click of waiting. It also will lose sync on the modem for no reason and will go out when it rains hard.

a-1566405642 Jul 23, 2019 07:59 AM
New Internet Provider

Thanks for all the comments. I guess I can recycle that HughesNet flyer!

rustydad Jul 23, 2019 07:09 AM
New Internet Provider

We used Hughes/Dish for a couple of years, Wildblue before Hughes. Both were slow and capped you making video a non starter. Pioneer recently strung fiber out on the Gaviota Coast to about a mile short of our home. Copper the rest of the way. My download speed is consistently 25mbs, upload is 2mbs. We can watch Netflex movies and You Tube HD without any pause. It's great and very affordable. My bill is around $50 a month and includes my landline phone. They are a great company, much superior to Verizon.

CS805 Jul 22, 2019 09:01 PM
New Internet Provider

Frontier does appear to be rolling out FIOS in Santa Barbara. Their websites shows 500/500 Mbps options available in 93105. FiOS 500/500/FiOS TV/Custom Digital Voice for $84 a month plus taxes, equipment rentals, and fees is pretty damn good.

ginger1 Jul 23, 2019 10:07 AM
New Internet Provider

If you believe everything you read on the internet, well, that's a problem, eh? ;-) The website does get your interest, right? But nothing there applies to the SB area. If you click through to order, your order converts to DSL. If you call them, they will tell you no FIOS in SB. Not now, not likely ever. Cox wins. I will say for us Cox Internet has been just fine. Better than advertised speeds. Price goes up every year but you can get them back down, at least partway by walking in to their storefront and asking nicely. But I do not like that they have a monopoly and the city/county allows them to dictate rates without accountability. (We do not use their TV or phone services, so no comment on that.)

CS805 Jul 22, 2019 10:09 PM
New Internet Provider

No reason to doubt you, but that's what is showing up on go.frontier.com

mp805 Jul 22, 2019 09:46 PM
New Internet Provider

like parvopup was saying Frontier doesn't have access to or have laid fios cables down to run in our town. They are using the old verizon lines. I called frontier tonight and confirmed that Fios internet and the other services are not available in our area

ginger1 Jul 22, 2019 09:25 PM
New Internet Provider

That is simply not true. I called them. There is no, repeat no FIOS internet or TV service in Santa Barbara. Would be nice because FIOS is an awesome service, but it does require fiber optics cable to be installed and that is not going to happen here, except perhaps for a few elite businesses who have the capital to pay for their own network. A "test network" was installed a few months back under Haley Street. Not sure who that services but you can forget about FIOS in residential Santa Barbara. With wireless 5G coming, why would they invest in cable?

ParvoPup Jul 22, 2019 07:56 PM
New Internet Provider

DO NOT DO FRONTIER! They are using the 25 year old DSL system leftover from GTE (pre-Verizon) that was never intended to be used for anything other than checking AOL or watching the dancing baby gif from the 1990's. I have measured users as low as 700k on Frontier. As for FIOS - GTE/Verizon had plans to convert Summerland to fiber for free as a test-site, but when word got out, Summerland wanted everything to go underground so they could get rid of the poles - an increase in costs more than 10-fold, so GTE/Verizon said sorry and walked away.

ParvoPup Jul 22, 2019 07:47 PM
New Internet Provider

HughesNet is not new - been around over a decade. They are a satellite based ISP that will place a 1 meter dish on your roof to engage their bird. No different than ViaSat or WildBlue or DishNet. Been around for years up here in the wild canyons of the Santa Ynez. Yes, they are slow - takes a long time to send to a satellite 22,000 miles away and get an answer back - it's called latency. So don't even think about real-time gaming or winning an eBay auction. Video streaming is hit-and-miss - mostly miss. But hey, the buffering gives you your potty time! Data caps are in place since it is a "shared service" - so go over your limit and they will ssssllllloooowww you down to a dial-up crawl. Better than when they charged up the whazoo for overage - so some consolation. In the early days. they would actually shut you off until the next billing cycle.

hz Jul 22, 2019 05:27 PM
New Internet Provider

frontier is also another option...seeing a lot more of their trucks around...

a-1566405642 Jul 23, 2019 02:58 PM
New Internet Provider

The Painted Cave area with FIOS? I'd check that out with a phone call because it sounds too good to be true.

EastBeach Jul 22, 2019 07:39 PM
New Internet Provider

Don't know what Frontier's website says, but Painted Cave recently got Fios according to a friend who lives up there.

mp805 Jul 22, 2019 06:35 PM
New Internet Provider

Frontier Fios isnt available in Santa Barbara

ginger1 Jul 22, 2019 04:10 PM
New Internet Provider

The challenge to Cox (and other cabled access providers) will be 5G. If those providers (around here that will ATT and Verizon) want to price their service competitively, Cox is in trouble. Another "if" is if and when the city/county permit 5G towers and if you are near one. Also if you want to near one. ;-)

a-1566405642 Jul 22, 2019 01:21 PM
New Internet Provider

Yes. You will also get 1/3 of the service, data and speed. Hughes, like previous poster said, is satellite based, and mostly used by people in more remote areas that Cox doesn't serve. Unless they've improved, that is what you can expect.

mp805 Jul 22, 2019 01:16 PM
New Internet Provider

HughesNet.com is satellite internet. From my understanding the speeds are 25down and 3up on all plans which is the basic plan at cox. Also they have data caps on their plans the top plan is $99.99 for 50gb a month, if you go over this cap you can still connect but at a reduced speed. This type of provider satellite internet is good for rural areas . Never heard of them either thanks for the heads up as im always looking for an alternative to Cox which raises their prices all the time even though Ive had the same Cox setup for years

--phantom-- Jul 23, 2019 04:32 PM
New Internet Provider

I have Cox Ultimate with an Arris SB6190 DOCSIS 3.0 modem in bonded pair mode and consistently get well over 300 down and 30+ up. Uptime has been excellent. I really don't like Cox's constantly creeping TV product pricing where you have to pound on them every year or two to get your bill back in line but their internet service and support has been excellent.

mp805 Jul 22, 2019 04:04 PM
New Internet Provider

The Speed and name will be listed on your Cox bill

mp805 Jul 22, 2019 03:59 PM
New Internet Provider

3:51 - Someone correct me if Im wrong but I believe essential 15down/2up is the entry level internet speed for Cox

a-1566405642 Jul 22, 2019 03:51 PM
New Internet Provider

MP805 - Which is default speed for residential? I've never asked to be upgraded and have just used what Cox has given - which is generally fine.

a-1566405642 Jul 22, 2019 03:14 PM
New Internet Provider

If you do any kind of video streaming (Netflix, hulu, etc.), 50gb is not going to cut it.

mp805 Jul 22, 2019 02:09 PM
New Internet Provider

Just for reference current internet speeds for Cox: Starter: 5down/1up. Essential: 15down/2up. Preferred: 100down/10up. Ultimate: 300down/30up. I'm stuck in a valley so not sure if the speeds on my phone are this fast :)

a-1566405642 Jul 22, 2019 01:56 PM
New Internet Provider

Wow! 25 Mbps down & 3 Mbps up. Blazing fast. I ate to tell you, but you're probably getting faster on your smartphone if you run a speed test with it.

Please Login or Register to comment on this.