Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State title=
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State
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Source: City of Santa Barbara

The queuing from Chick fil-A’s drive-through onto State Street, (3707 State Street), continues to create serious traffic congestion as well as hazardous conditions for pedestrians. City Staff has reached out to Chick-fil-A emphasizing the significant safety concerns posed by the excessive queuing and is working with representatives on a solution to restore circulation, and most importantly, to preserve public safety.

Chick-fil-A representatives are actively pursuing both short and long-term options, including outside order taking and car service, to mitigate the traffic back-ups.

You can help too! The City is asking for your help to prevent traffic collisions and congestion.  Please do not stop on State Street to queue into Chick-fil-A. In addition, please avoid blocking the sidewalk and bike lane. Blocking sidewalks and bike lanes poses safety concerns for bikers, pedestrians, and especially people with disabilities.

Queuing in the street is not only dangerous and a blockage to normal State Street travel, but it is also illegal. Violators may be subject to citation.

 
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a-1637421105 Nov 20, 2021 07:11 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Once upon a time, Drive-thru restaurants were not allowed in Santa Barbara. It was an AIR QUALITY consideration, not a judge-what-other-people-eat issue. Idling traffic has high impact to air quality. Politics made the change happen slowly, slowly, and then - boom - now there are a bunch of drive-thrus. Park your car and walk to the takeout window.

Luvaduck Nov 20, 2021 07:14 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Would taking out the drive-thru option fix this? Turn the space that takes up into parking spots? There's a creek beside and behind, so there's no place to add them otherwise unless buy the property beside and raze it.

Ahlia Nov 20, 2021 07:44 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

The problem is that "planning" CONTINUES to issue permits for more & more residential and business developments to this already VERY overcrowded neighborhood that has no alternative access streets to use ! All the people who live here can not just "avoid the area" :-(

mtndriver Nov 20, 2021 08:20 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

My understanding is that the city’s hands were tied because the drive-thru had been approved on the property for the previous business (can’t remember what that was) and couldn’t be rescinded just because a more popular business took over the property. People complain about the planning dept. not being business-friendly. Their friendliness to the prior business (ultimately to the property owner) resulted in this. I’ve gotten stuck there after stupidly choosing to get my car washed around lunchtime. Hard to get out into the left lane to get around the queue. No good solution that I can see. If some action is taken that hurts their business, CFA would be likely to take legal action in response. I don’t like their politics, but I could understand being pretty angry if new restrictions caused a reduction in business.

Ahchooo Nov 20, 2021 09:18 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

If the police simply enforce the law prohibiting people from blocking the street, that would be legal, wouldn’t it?—as long as “don’t block the street” laws are enforced fairly throughout the city. Not sure what the laws actually say—obviously anyone turning off the road will slow traffic a bit. We’ve all started turning into a lot and found ourselves stuck for a moment. It’s the line of several cars waiting on the street that is the problem. If your intended route (into Chick-fil-A) is clearly blocked, you don’t have the right to just sit and wait in the street for several minutes.

Babycakes Nov 20, 2021 09:28 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

If and when the new CFA locations (possibly lower Milpas and Storke/Hollister) become operational the traffic congestion will be reduced substantially, but not completely. Wish there was a CFA on the Mesa...possibly they could take over the current McDonald's location or even Taco Bell across the street.

CreekMoe Nov 20, 2021 10:07 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Just make State Street a one lane street. Like most of State Street is already.

Or same idea works on Modoc.... west of Las Positas.

Should have given Chick Fil-A the old National Guard Armory site. A busy corner.

The City could also allow CFA to operate some Roach Coaches - and let them go around to
the customers. Meals on Wheels.

Or use the old Sears upper level? Freeway ramps are nearby.

And ask Chick Fil -A to build a 2nd location nearby - split up the volume. or find out where
the customers now live. Do research. Write down license plate numbers and look them up on DMV data base.

Maybe build one on the north side of MACY's. Lots of vacant parking space is there. And would bring business to La Cumbre Mall.

moe

Happy2BeSB Nov 20, 2021 11:05 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

This problem is easily solved. Cite everyone violating the law. That will change behavior very quickly. If it hurts Chick fil-A's business, then they will have to come up with a solution. The free market can work wonders here.

Babycakes Nov 20, 2021 11:22 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Atlanta-based quick service restaurant chain Chick-fil-A generated net earnings of 842.76 million U.S dollars in 2020. This shows an increase when compared to previous year's total of 670.12 million U.S. dollars.

For 2021 CFA is expecting well over a billllllllllion dollars....GROSS (not net). LOL!!!

Ahlia Nov 20, 2021 12:47 PM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Drove around more than a half dozen cars backed up onto State St @ 9:30 this morning. NO employee monitoring traffic or taking orders. All of the cars were using only one lane, none of them bothering to pull into the 2nd lane. So much for ChickF* doing their part to help with their own problem :-( .... It's the weekend so you can't call the city to complain so why should ChikF* spend the extra $$ to be a good neighbor ? The police should be ticketing them and after the 3rd offense the city should pull their conditional use permit. That might get their attention !

Robert247 Nov 21, 2021 08:45 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

CFA needs to abide by current regulations regarding traffic leading to their business. That was part of the original drive through permit. Burger King never had an issue with traffic. Seems that the city allowed the wrong business to set up shop there. Traffic mitigation should be a consideration of all business permits before issuance.

Nicole55 Nov 22, 2021 06:40 PM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

I've also seen traffic backed up at the Starbucks on Turnpike and even the garden place on Patterson gets backed up onto the street at times (I think maybe the parking lot there just isn't big enough). So I would say Chick Fil A isn't the only business in town with this issue.

PitMix Nov 22, 2021 09:44 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

I followed a cop through this area once. I thought he was there to move people along, but he just passed them by and continued down State. I wonder if all businesses on State can block traffic with their business model? Or is it only the ones like chik fil a?

Babycakes Nov 22, 2021 10:00 AM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

PitMix: The cop most likely drove by because the traffic back-up simply was/is not an issue and/or a very very very low priority. People patiently waiting in line to get their food is not a crime. This was not a problem with Burger King because no one was buying their food, and that's why they probably are no longer in business. In my experience, the traffic issues in/around TJs on upper DLV is a much bigger problem, but no one is losing their minds over that Cluster-F. I usually move along at a very high clip, but always slow down in the TJ area knowing full well that the traffic and pedestrians meandering across the street like Mr. Magoo are going to be in my way. Yes, the CFA traffic an issue for an extremely small number of folks, but in my opinion, the disdain and hate is more about politics than it is about CFAs delicious chicken. If the traffic causes you that much pain, avoid the area, or simply get into the left lane if you are not planning on ordering CFA.

PitMix Nov 22, 2021 02:44 PM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Spoken like a born-again CFA acolyte.
Public safety has no religion, however. I wonder if there is an accident due to the parking on a public throughfare- who would be at fault? The adjacent businesses must really appreciate the blockage to their patrons.

a-1637811416 Nov 24, 2021 07:36 PM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

Babycakes-“People patiently waiting in line to get their food is not a crime” According to the article above it is a crime. People blocking the flow of traffic, blocking the sidewalk and bike travel is not okay anywhere. People patiently waiting in line? Is that like those tourists at the Capitol on 1/6?

Seabird Nov 24, 2021 08:27 PM
Santa Barbara Works to Reduce Chick-fil-a Traffic on Upper State

@Baby, there is nothing "delicious" about their chicken. I've been sick each of the three times I've eaten there (at the bidding of my pre-teen, who is quite susceptible to things like Chik-fil-a and Starbucks, and with a palate not quite yet discerning). It's disgusting. That you find it "delicious" says very much.

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