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Cox Interference
updated: Jul 30, 2012, 8:54 AM

By Edhat Subscriber

Just wondering if anyone else is getting signal interference on TCM (ch.69) on Cox cable. Different color squares flash on the screen, looks like laser rot to anyone familiar with laserdiscs. Been happening 24 hours now.

Comments in order of when they were received | (reverse order)

 LONESTARCA agree helpful negative off topic

2012-07-30 09:12 AM

Yes... same thing.

 

 COMMENT 302922 agree helpful negative off topic

2012-07-30 09:52 AM

It happens a lot with Cox cable.

It's either a weak signal or physical interference on your actual cable. Check to see if there are any sharp kinks, twists or bends in your cable. That should help with the worst of it but it won't help with the general decrease in the quality of the originating signal.

 

 COMMENT 302923 agree helpful negative off topic

2012-07-30 09:55 AM

Switching from RG59 cable to RG6 should help too

 

 COMMENT 302925 agree helpful negative off topic

2012-07-30 10:04 AM

Troubleshooting 101...if it happens on this channel but no others it is NOT your cable that needs checking, as 922/923 suggest. And if LONESTARCA is seeing the same thing then it's a problem between Cox and TCM, and there's nothing you can do about it except call Cox and complain.

 

 COMMENT 302931 agree helpful negative off topic

2012-07-30 10:25 AM

I've been having the problem too.

 

 COMMENT 302934 agree helpful negative off topic

2012-07-30 10:29 AM

weeks of this - I keep calling them - they ping my router - no signal - then is comes back on - sick of COX -

 

 COMMENT 302940 agree helpful negative off topic

2012-07-30 10:50 AM

2925... it could be happening to other channels that the OP hasn't noticed yet. Yes, it's more common with some less than mainstream channels like TCM, A&E or TLC but I've been having it with CNN and sometimes HBO.

Switching to RG6 helped a couple of years ago but the problem is re-occurring. Either there is greater demand for the signal so it gets weaker further from site of origin or Cox is saving pennies per subscriber by shaving signal strength.

It could be Cox and/or it could be the cable. No way of diagnosing from here in 1000 characters or less.

 

 COMMENT 302988 agree helpful negative off topic

2012-07-30 01:12 PM

Checked on neighbors TVs, it is indeed Cox. They really do suck.

 

 COMMENT 303005 agree helpful negative off topic

2012-07-30 01:54 PM

Every time this happens, you can call Cox and tell them you want a deduction on your bill. They will usually give you up to $9.00 off your bill.

 

 COMMENT 303077 agree helpful negative off topic

2012-07-30 05:13 PM

The only reason I even have Cox cable is mostly for TCM!

 

 COMMENT 303209 agree helpful negative off topic

2012-07-31 07:05 AM

We are having terrible reception with the HD channels, sometimes just a black screen, other times voices cutting out, screen freezing or picture breaking up. We end up watching the Olympics on a regular blurry channel. Too bad we are spoiled and used to HD!
And yes, we have Cox!

 

 COMMENT 303417 agree helpful negative off topic

2012-07-31 02:59 PM

Folks...we are right smack dab in the middle of the height of the solar flare cycle. You are going to see a lot of intermittent wackiness with your signals.

This will all calm down next year. Nothing to worry about.

 

 COMMENT 303471 agree helpful negative off topic

2012-07-31 05:01 PM

a customer service was extremely unhelpful and unfriendly with me on the phone just now...I feel the service has gone way downhill since I began as a customer 15 years ago :(

 

 COMMENT 303497P agree helpful negative off topic

2012-07-31 06:16 PM

28 minutes to download a magazine using Cox internet here on Eastside SB; 1 minute doing the same thing using Cox on UCSB campus. ??

 

 COMMENT 306329 agree helpful negative off topic

2012-08-09 11:45 AM

OMG......the cox cable is way too slow yesterday...
I hope it will be getting better today BUT NO
Still very slow, anyone has some issue, I am near downtown

 

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