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High Speed Internet
updated: Apr 25, 2011, 2:45 PM

I just moved in to a new place and need to find Santa Barbara's cheapest high speed internet. Who knows what it is?


Places People Are Talking About:

CoxDSL ExtremeVerizon

What People Are Saying:

 COMMENT 167378 agree helpful negative off topic

2011-04-25 02:48 PM

Anyone but cox!

 

 COMMENT 167380 agree helpful negative off topic

2011-04-25 02:55 PM

Depends on what high-speed is to you. Here in Santa Barbara you can have DSL or Cox Cable internet. There are a few DSL providers, but I think have to pay for a landline then - If so then Cox ends up being cheaper and their service is pretty reliable. They have a negative rep in the area due to their near monopoly of TV and internet services, but other than increasing rates, I've had very few issues with them.

 

 MTNDRIVER agree helpful negative off topic

2011-04-25 02:59 PM

We have Cox and usually have good download and upload speed. We keep getting ads from Verizon with very cheap rates on their DSL but when you read the fine print the speed is pretty pathetic. They get you hooked and then you end up buying the higher-speed service for more. We pay about $50/mo for Cox. No TV, just internet. It's cheaper if you bundle of course.

 

 COMMENT 167386 agree helpful negative off topic

2011-04-25 03:02 PM

Dry line DSL from DSL Extreme.

 

 CAPTAIN HALEY agree helpful negative off topic

2011-04-25 03:06 PM

Cox has done well by me. I use it for my TV, too. Other services may be cheaper but I doubt any of them are as fast...

 

 COMMENT 167389 agree helpful negative off topic

2011-04-25 03:08 PM

Verizon offers "naked DSL", that is, DSL without phone service.

 

 COMMENT 167390 agree helpful negative off topic

2011-04-25 03:08 PM

2nd the Dry Line DSL. DSL's speeds aren't affected by heavy traffic like Cox. You don't need a land line phone number either.

 

 COMMENT 167391 agree helpful negative off topic

2011-04-25 03:09 PM

Cox. 50 dollars a month gets you a 12mbit cable connection if you don't have any of their other services. you can get Verizon DSL for 20 bucks a month but it's 1.5mbit, and that price is only guaranteed for a year and contractually obligated if you read the fine print, plus you need a land line on top of it, and by the time all that's said and done it's basically the same price if not more for what amounts to MUCH slower internet from a company that doesn't even have a CA office for tech support and takes forever to get someone to come out if you have an unresolvable issue (dealt with this about a month ago). my only problems with Cox were results of old wiring in my house, which they replaced under my service plan within 3 days of calling. their tech support has always been great.

 

 COMMENT 167393 agree helpful negative off topic

2011-04-25 03:12 PM

Cheap
Fast
Reliable

Pick two

 

 COMMENT 167396 agree helpful negative off topic

2011-04-25 03:22 PM

Had Verizon, switched to cox. Best decision ever.

 

 COMMENT 167419 agree helpful negative off topic

2011-04-25 04:08 PM

I pay $35.00 for Verizon DSL and have no landline.

 

 COMMENT 167425P agree helpful negative off topic

2011-04-25 04:17 PM

OP HERE: I will be the only one using the internet. Dry Line DSL looks to be around 15$ a month with a 3mbps download speed.

Are both of these two statements true?

 

 COMMENT 167431 agree helpful negative off topic

2011-04-25 04:26 PM

I have verizon 3mbps at my workplace and it's not great, slows down all the time for no reason.
Cox 12mbps at home however is very stable, never noticed a slow down.
Had to deal with tech support at both about the same number of times. Equally horrible.
To my mind cable is the way to go, as much as I hate supporting the awful monopoly our City leaders allowed.

 

 COMMENT 167432 agree helpful negative off topic

2011-04-25 04:30 PM

All I can say, is if you go with Verizon. Prepare for the worst customer service in the world.

And god forbid, you decide to switch. You're in for one painful call. I know from experience.

 

 MTNDRIVER agree helpful negative off topic

2011-04-25 04:46 PM

3 mps is not very fast.

 

 COMMENT 167439 agree helpful negative off topic

2011-04-25 04:48 PM

Yes, but you can either pay DSL Extreme $15 for 3Mbps or you can pay Cox $40 for their slowest package which is also 3Mb...

 

 COMMENT 167458 agree helpful negative off topic

2011-04-25 05:30 PM

DSL Extreme is evil. The support duties are now handled off shore.

 

 COMMENT 167460 agree helpful negative off topic

2011-04-25 05:33 PM

439, 50 bucks gets you 12mbps. and that's with no other Cox services. per megabit it's cheaper, just a larger pill to swallow but 3mbit internet really isn't that fast from my experience before streaming video and all that was the in-thing.

390, when was the last time you experienced a Cox connection slowing down during peak hours? their backend these days can handle it and then some. I've never had a slowdown problem in years, if ever.

 

 COMMENT 167473 agree helpful negative off topic

2011-04-25 05:57 PM

Can't speak for 390, but Cox slows down regularly 'tween 3pm and 8pm 'round here...

 

 COMMENT 167505P agree helpful negative off topic

2011-04-25 07:50 PM

Cox is horrible, imo. But they're the cheapest in our hood.

 

 COMMENT 167528 agree helpful negative off topic

2011-04-25 08:34 PM

Sounds like distance from the CO is not a factor for most. Some of us only have one choice, living in the wilds on the outskirts of town. Anyway, other than cost creep, cox performance has been fine....out here in the (cough) wilderness. Hello? Verizon? Can you hear me now?

 

 COMMENT 167530 agree helpful negative off topic

2011-04-25 08:37 PM

I've been on the list to be notified when Verizon finally offers FIOS in SB, but it's been years and nothing yet. I suggest you put your name on the waiting list to be notified. The more people who do, the higher the likelihood Verizon will take note.

I'm told FIOS is much faster than Cox.

 

 COMMENT 167534 agree helpful negative off topic

2011-04-25 08:40 PM

@530 Hate to ruin your night but Verizon is no longer running new fiber for FIOS, so it will pretty much never come to Santa Barbara unless they decide to restart expanding the service (which I don't see happening any time soon)

 

 COMMENT 167558P agree helpful negative off topic

2011-04-25 09:48 PM

I had Verizon dry loop DSL for a year and never had any problem... until I decided to add a land line. WHY? Because I had a bad experience with Vonage, and my cell wasn't a local number... and... blah blah blah. Anyway, what happened next was nothing short of Kafkaesque. The hell I went through took a few years off my life. The landline never started working, but they billed me for it any way. Turns out they put the order in wrong. Then when I canceled the non functional land line, they wanted to raise my DSL rate to twice what I had been paying before. When I said no thanks, they socked me with a several hundred dollar early termination fee. And this is the SHORT version of the story where I gloss over the multiple calls and hours on hold each of these steps took.

BOTTOM LINE: Avoid Verizon if at all possible.

 

 COMMENT 167601 agree helpful negative off topic

2011-04-26 07:36 AM

There is no such thing.

 

 COMMENT 167611 agree helpful negative off topic

2011-04-26 08:01 AM

I have Verizon ADSL2 @ 3mbps here in Carp. I am a long way from CO so it took ADSL2 and screwing around with Verizon techies to get it to go - I get 2.8mbps (measured) and it's fairly reliable but it does go down every few weeks it seems for a minute or two. I pay $30 / month "wet" for the ADSL2.

Verizon tech help is not very good - I had to spend hours over several days drilling through the overseas idiots to get to someone who spoke English as a first language and who also knew how to diagnose and fix the problem.

I find 3mbps is adequate for streaming most video.

 

 COMMENT 167624 agree helpful negative off topic

2011-04-26 08:17 AM

Cox is definitely the lesser of two evils. They provide a good internet connection and, when installing new hardware, have also had good tech support.

Verizon is the epitome of the large, evil corporation. You can bet that they'll screw you eventually.

 

 COMMENT 167630 agree helpful negative off topic

2011-04-26 08:34 AM

~ You cannot get DSL Extreme for $15/mo for 3Mbs here in SB. I tried. That price on their site is only for DSL Extreme in areas with AT&T service. Since we are an area of Verizon service, the cheapest 3Mb down "dry loop" DSL from DSL Extreme is $24.99. However, just an FYI, there is $3/mo service charge on top of that you find out at the very end of the sign up process. Believe me, I just did it last week, ends up at nearly $29/mo after all is done. My Verizon dry loop DSL at the same speed is $33.99/mo right now.

 

 COMMENT 167757 agree helpful negative off topic

2011-04-26 02:08 PM

You can get Cox for cheaper than $50/m. I pay $35 a month for just internet, I think its 3Mbps. There is even a cheaper package for $20-25 but will be too slow for anything except email. DSL is more trouble than its worth. It is a dead technology and the headaches are not worth the $5-10$ in savings. Cox should give you a good promo price for 3-6 months and then you can drop down to whatever price level you are comfortable with.

 

 

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