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Direct TV Opinons
updated: Jun 30, 2014, 9:15 AM

By Edhat Subscriber

Recently a Direct TV salesperson made a compelling argument to switch from Cox to Direct TV. Besides the claim of lower monthly costs and the $200 Costco card, he said the resolution is double that of Cox cable. Can any Direct TV users tell me how you like Direct TV?

Comments in order of when they were received | (reverse order)

 COMMENT 531680 agree helpful negative off topic

2014-06-30 09:22 AM

I signed up with Directv through the Costco deal back in January. It is much less than Cox and all of my dealings with them have been exceptional. The quality and selection of HD channels are terrific. My savings in the first year is about $600 plus the $200 Costco card. The 2nd year will be some savings but not as dramatic. I am a big NFL football fan and the deal included the first year of NFL Sunday Ticket so that is going to be terrific for me. Normally the Sunday Ticket costs about $330.


 COMMENT 531681 agree helpful negative off topic

2014-06-30 09:25 AM

We had DirecTV at our old home and had to switch to Cox because our landlord doesn't want a dish on the building. I 100% prefer DirecTV over Cox. I had better quality, more channels, whole home DVR, and an easier to use guide for less money.


 COMMENT 531682 agree helpful negative off topic

2014-06-30 09:30 AM

Everything is great about Direct tv except you can not get ktla or kcal


 COMMENT 531683 agree helpful negative off topic

2014-06-30 09:30 AM

We had direct TV and had many problems with them. Now we have DISH. DISH is much better. They do not send out contractors who do not know what they are doing. When Direct installed the dish to our roof they did it in a way we have to hire someone to take it down. In my opinion DISH has been great! Direct not so much. If you have choice between Direct and DISH, i'd choose dish.


 COMMENT 531688 agree helpful negative off topic

2014-06-30 09:46 AM

I have had Direct T.V. for a few years and am very happy with them. Cox is more expensive and always sneaking in extra fees and don't have as many choices.
Go with Direct T,V, they are good and so nice.


 COMMENT 531689 agree helpful negative off topic

2014-06-30 09:52 AM

Direct TV is fantastic. Much cheaper than Cox and the technology is much better. The only complaint I have is the incredibly high number of commercial channels. Selling sex toys, health products, etc. 20% of all our channels have got to be 24/7 infomercials. But, I guess this what keeps the prices down.

I'll take it over Cox any day.


 COMMENT 531690 agree helpful negative off topic

2014-06-30 09:52 AM

I dumped Cox two years back because they were getting increasingly expensive.
Direct TV is great,with a lot more channels for less money...


 COMMENT 531695 agree helpful negative off topic

2014-06-30 10:09 AM

All cable is expensive but I do have directv and enjoy it. The on screen guide is much easier to navigate, DVR is great and easy to use. I agree with Cox adding all kinds of fees.


 COMMENT 531699 agree helpful negative off topic

2014-06-30 10:16 AM

I've had DirecTV for several years and it's great, keeps getting better in fact. If you're a sports fan, nothing is better.


 COMMENT 531702P agree helpful negative off topic

2014-06-30 10:20 AM

I switched to Dish last year because Cox are such crooks. I would recommend ANY company over Cox. And I can't wait until some other company offers decent internet-it will be so satisfying to watch Cox go down!


 COMMENT 531703 agree helpful negative off topic

2014-06-30 10:25 AM

699 - Not so great for sports fans, DirectTV doesn't allow use of watch ESPN apps, so no streaming the world cup. Thumbs way down.
Pros and cons to satellite and those prices rise just like Cox after the introductory period.


 COMMENT 531707 agree helpful negative off topic

2014-06-30 10:30 AM

I've tried both and was much happier with Direct TV. Direct TV's user interface is much, much easier to use. With Direct TV you get the 'national' PBS channel rather than the 'local' one, in case that makes a difference to you. You can get the local PBS over broadcast, and DirectTV even offered to reimburse me the cost of an antenna.

Both are ridiculously expensive for what you get though; most shows I watch are available either free or cheap via Roku or similar device. You can subscribe to Netflix, Hulu Plus, Amazon Prime and a few others and still be way under the cost of cable/satellite.


 COMMENT 531708P agree helpful negative off topic

2014-06-30 10:31 AM

We've had DirectTV for years and are very happy with it. That is not to say there has not been any issues but none severe enough to cause us to want to switch.


 COMMENT 531710P agree helpful negative off topic

2014-06-30 10:50 AM

DirecTV gets another positive note from me. We've had it for about 5 years. Saved over $1000 the first year. Very pleased with service, reliability, pricing. Make sure you compare channel and package offerings for DirecTV and Dish. We went with DirecTV over Dish because Dish didn't offer the majority of channels we wanted to see.


 COMMENT 531714 agree helpful negative off topic

2014-06-30 10:58 AM

I started out with DirecTV years ago and was very happy--until the service technician stood me up eleven (11) times in two weeks to replace a faulty converter box. I switched over to Dish Network and have been far better served with them. Pricewise, I think they're about the same, but Dish customer service absolutely blows DirecTV away.

A huge bonus with Dish is that you have the option of subscribing to a block of regional TV "superstations," including KTLA. (The others are WSBK in Boston; KWGN, Denver; WPIX, New York City; and WGN, Chicago). It's great fun to watch local news and weathercasts from these cities, and even their local commercials can be interesting.

I'd recommend Dish Network in a heartbeat.


 COMMENT 531718P agree helpful negative off topic

2014-06-30 11:07 AM

LOVE DirecTV. We travel so we have a dish on our rig. It's so nice to know what channel and when programs are on. Every city has different channels and time for the networks and cable stations is a crap shoot. Here we have had nothing but good luck with the tech's and their support. Have been a customer for over 12 years. Recording up to 5 cables channels at the same time is great. We don't watch the network stations as much.


 COMMENT 531721 agree helpful negative off topic

2014-06-30 11:11 AM

As predicted by Herbert R Schiller, Communications Prof at UCSD in the 70's... TV will become 500 channels and nothing to watch. Now we're there.


 COMMENT 531725 agree helpful negative off topic

2014-06-30 11:23 AM

There's plenty of things to watch on a percentage of those channels, just not on every single one. What a dumb, absolutist thing to say.


 COMMENT 531728 agree helpful negative off topic

2014-06-30 11:25 AM

I was a Directv customer for 7 years and finally switched to Dish a year ago. I totally prefer Dish not only because it is $40 a month less for me but the service is ten times better than with Directv. Didn't ATT just aquire Directv? another reason to stay away from them.


 COMMENT 531734 agree helpful negative off topic

2014-06-30 11:54 AM

For those with Direct, would it be a savings for an elderly person who does not watch sports? Cox is $62 a month for an elderly lady and would love to drop the cost for her

And what do you do for internet? Not that she uses it but want to consider for caregivers


 COMMENT 531740 agree helpful negative off topic

2014-06-30 12:19 PM

Dish is better and chepaer than DirectTV


 COMMENT 531742 agree helpful negative off topic

2014-06-30 12:30 PM

Geezersgirl, AT&T has NOT acquired Directv yet. 734, you can use Directv for your television service and keep Cox for your internet service. This is what I do and love the savings and service of Directv.


 COMMENT 531750 agree helpful negative off topic

2014-06-30 01:11 PM

As a person who has had Dish, Cox, and DirecTV I would say that Directv is superior to Dish and especially COX. Not too sure why people here are bashing their consumer service, I have had nothing but great CS with Direct.


 COMMENT 531785 agree helpful negative off topic

2014-06-30 02:38 PM

@750 As a DirecTV subscriber for the past 15 years, I can say their customer services used to be really poor, up until about 5-6 years ago, when they really invested in more call centers, better service attentiveness, etc. Now I'm really impressed with their service.

For new subscribers, I recommend calling Alan Gold at SB Auto Stereo + Wireless. He is a DirecTV dealer and can get you setup with all kinds of discounts. 682-2505.


 BRIT2437 agree helpful negative off topic

2014-06-30 02:43 PM

I have had DirecTV for 20 years and find their customer service to be some of the best I have ever delt with. Always a good picture also.


 ILIKECAKE agree helpful negative off topic

2014-06-30 05:17 PM

I switched to DirecTV about 3 years ago, for the NFL Sunday Ticket package. What surprised me was that the picture quality was a bit better, but the sound quality was a lot better. No regrets, although the bill sometimes creeps up, like with cable. I wish DTV offered fast internet service, I would sign up for that too.


 COMMENT 531844 agree helpful negative off topic

2014-06-30 05:42 PM

I agree with 531785. I got my Directv from SB Auto Stereo & Wireless. They handle everything. They made transitioning from Cox very easy. We even kept Cox for our internet. They also had a great home phone solution from Verizon Wireless called Home Phone Connect. $20 a month for unlimited everything. We are VERY happy with Directv. Great picture quality at the right price.


 GIGGLES agree helpful negative off topic

2014-06-30 05:49 PM

Anything is better than cox.


 COMMENT 531857P agree helpful negative off topic

2014-06-30 06:47 PM

For those with Direct TV, (well, Dish, too) how are the PBS channels? When is the daily PBS NewsHour shows shown? Do you get Frontline?

I recently got a ROKU at CostCo, as a first step to getting rid of Cox --- but the ROKU does not get the NewsHour and I haven't been able to find Frontline. (I understand now that ROKU is not immediate broadcasting.) And I did find ESPN, but the free WorldCup was only in Spanish --- the English language version required one to have it via one's Cox subscription, which, having the "Starter", was not mine.

I've had very bad luck with Cox service and am tired of the price creep.... I've checked and where I am in Santa Barbara I am not likely to get PBS via an antenna.


 COMMENT 531858 agree helpful negative off topic

2014-06-30 06:48 PM

GIGGLES: Hey, they don't call 'em Cox for nothing.


 GIGGLES agree helpful negative off topic

2014-06-30 07:34 PM

REX--you have NO IDEA how hard it was for me to spell their name (on this board) "correctly." ;) Great minds think alike!


 COMMENT 531869 agree helpful negative off topic

2014-06-30 07:39 PM

OP here: Wow--great comments. I'm sold. Just got to wait until the World Cup is over. Thanks for your help.


 SANDYINSB agree helpful negative off topic

2014-07-01 05:46 AM

I compared pricing and programming between Direct TV & Dish, and chose Dish. I've been with Dish about 5 years now - and just love them. The drawback to Dish is that they do not install the cable inside your house. It must already be wired, (which Cox offers as part of their installation package). I just bought a property and Cox had installed the cable directly through the sewage drain pipe, which caused a lot of damage over the years. My recommendation is to get an electrician to wire your house if needed.
Like 702 - I can't wait for another internet provider. I really hate Cox.


 COMMENT 531932 agree helpful negative off topic

2014-07-01 08:05 AM

Do Direct TV and dish provide captioning for hard of hearing and deaf customers?


 COMMENT 531936 agree helpful negative off topic

2014-07-01 08:14 AM

@932: Yes. Both do.


 COMMENT 531959 agree helpful negative off topic

2014-07-01 08:56 AM

I switched from cox to direct tv several months ago. The direct tv reception is considerably better!


 COMMENT 532085 agree helpful negative off topic

2014-07-01 01:12 PM

When I asked Cox to come add an extension to the groundfloor bedroom the guy they sent just punched a hole thru the stucco wall right next to my bed & ran cable thru it to where the TV was. Every spider, earwig, ant colony etc. found a warm place to spend the winter ! I haven't liked any of their subsequent service ( ch 3 & 4 are always snowy & ch 12 goes out a LOT) over the years and have considered them a necessary evil because of their monopoly in SB. It's good to hear that there is an option that is less expensive with more channels.


 COMMENT 532121 agree helpful negative off topic

2014-07-01 03:28 PM

085, I guess that's what they mean by free professional installation. They punched my cable through an exterior wall in the same manner. I got rid of cox and get by with streaming netflix and whatever I can get off of the networks' websites.


 COMMENT 532133 agree helpful negative off topic

2014-07-01 04:35 PM

I am a HULU and networks websites fan for 6 years now.

I still have Cox for internet, so everything comes through the internet. I maxed up the speed on my computer so I could steam the networks over the internet, and it has worked now for 6 yrs.

My internet slowly went up from $29 to $55 a month during those 6 yrs.

Now, it would be super to able to switch out the internet!


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