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Sansum Clinic Picketing
updated: Mar 05, 2014, 8:30 PM

By Edhat Subscriber

What was the picketing about at Sansum Clinic today?

Comments in order of when they were received | (reverse order)

 COMMENT 500293 agree helpful negative off topic

2014-03-05 09:09 PM

It wouldn't surprise me a bit if it weren't the patients who were picketing. After decades (plural) of being Sansum patients, my family is now making appointments for new non-Sansum doctors. In its push to become the biggest, baddest clinic monopoly in the county, Sansum has pushed its loyal patients to the back burner, and one now has to make appointments weeks and months in advance for just about anything. When our family physician of nearly 20 years flat-out refused to see Mrs. Rex this week for what would have been a very quick visit for an antibiotic, we were forced to spend several hours in the Cottage ER when the condition quickly worsened.

I'd like to suggest the following slogan: SANSUM CLINIC--WE DON'T CARE. WE DON'T HAVE TO.


 GIGGLES agree helpful negative off topic

2014-03-05 09:17 PM

yup yup yup REX....You got THAT right! I saw them standing out there yesterday and frankly, I h8 to go to Sansum. Just can't stand it. Myself and Mr. Giggles also feel kicked to the curb and we too have had to go to urgent care on SEVERAL occasions or to the emergency room because we just simply could not wait 6 weeks for an appointment. Not sure we have a choice to go anywhere else (we have Anthem Blue Cross-HMO). By the way, I hope Mrs. Rex is feeling better. =)


 COMMENT 500297P agree helpful negative off topic

2014-03-05 09:20 PM

The story of America writ small... take a great institution and completely debase it to maximize profit.


 COMMENT 500303P agree helpful negative off topic

2014-03-05 10:20 PM

I was a patient with Sansum for years. I absolutely agree that their standards of care and their concern for patients seems to have horribly deteriorated during the past several years. It seems that they are now preoccupied by their quest for a monopoly in SB healthcare and their gold plated contracts with Cottage and some health insurance companies.

All the Sansum patients I talk with are now very dissatisfied and are looking for other doctors to care for themselves and their families.

We would appreciate any recommendations of non-Sansum doctors who provide excellent care and who are kind, considerate, and have efficient and well organized offices.


 COMMENT 500306 agree helpful negative off topic

2014-03-06 04:03 AM

But what were the protesters protesting ? I know a very wealthy family who are major donors to Sansum. They have no problem getting right in to appointments and seeing the best doctors. It's easy , all you need is to be very wealthy and you will get great care at Sansum.


 COMMENT 500308 agree helpful negative off topic

2014-03-06 06:38 AM

Lots of Sansum Clinic offices... which one? I had an appointment at Sansum 300-block in the late morning and didn't notice any such gatherings.


 COMMENT 500309 agree helpful negative off topic

2014-03-06 06:56 AM

It was just one of those silly "SHAME ON..." "protests." These are paid protestors (non-union ironically) who are paid by the unions to protest against business who have used non-union contractors to work at their business. It has nothing to do with care provided by Sansum or anything interesting like that. Just a bullying tool that has been used by unions for some years now. They pop up at various businesses around town. The protestors will not tell you what it is actually about and just direct you to some website.


 COMMENT 500315 agree helpful negative off topic

2014-03-06 07:39 AM

I saw them at Pesetas Clinic on Tuesday morning. They showed up around 9am, but I have no idea what they are protesting.


 COMMENT 500319 agree helpful negative off topic

2014-03-06 07:46 AM

I love my Carpinteria Sansum clinic. Sorry SB's gotten so crazy. Maybe it will improve when the new Campus at 154/Cat Oaks is operational.


 MESARATS agree helpful negative off topic

2014-03-06 07:49 AM

Wonder if it is family members of the long-term subacute patients. The administration has made the decision to outsouce their care to Camarillio. It is horrible. Imagine being a family member and having your loved one shipped off so far that visiting them and helping care for them on a daily bases would be impossible. Truly heartless.


 COMMENT 500324P agree helpful negative off topic

2014-03-06 07:54 AM

I spend more time with doctors than with my family, not by choice, and have received excellent care from all but one of my providers and most of the support staff. I'm far from wealthy...so very far that it's not even a dot on the horizon.

It seems that some here aren't aware of the ACA, aka Obamacare, that became effective 1/2014. Because of ACA, there are a lot more people that are now insured and seeing doctors in a scheduled time rather than going to the ED or Urgent Care. The result is that scheduled appointments are being pushed further out. I'd recommend that anyone that needs care urgently go to an urgent care vs ED where your costs will be considerably higher.

It also seems that some here aren't aware that reimbursement for services is at an all-time low. Do you remember that neither of the insurances available in this area through the healthcare exchange had Sansum providers on their panel? After enrollment began, negotiations between Sansum and Anthem Blue Cross concluded so Sansum docs are now on their panel, but the sticking point was reimbursement. Those that signed up with Blue Shield will have to go to non-Sansum providers to maximize coverage...Sansum providers will be covered at an out of network rate.

It's not Sansum that is the problem, people. It's the number of hoops that doctors are required to jump through to get the low, low reimbursement that is offered by insurance that is the problem.


 FLICKA agree helpful negative off topic

2014-03-06 07:58 AM

My only experience with Sansum was taking my aunt to her Dr. at the Pestetas Clinic. Last month I called on a Thursday and they gave me an apt for the following Monday; shocked me as it was only for a check-up and I thought it would take a month or so. Unfortunately, my aunt died 3 weeks later.


 COMMENT 500332 agree helpful negative off topic

2014-03-06 08:05 AM

24p Most of my extended family can't afford Obamacare, typical cost were $650 a month
So it doesn't really matter, they can't afford healthcare


 COMMENT 500334 agree helpful negative off topic

2014-03-06 08:10 AM

I have a lot of trouble with their standard of care. I have a laundry list of very unusual symptoms and conditions, but none of the Sansum docs I've seen thought it was possible any of it was connected or anything to worry about. Saw a non-Sansum doc and now I'm being referred to UCLA to see an autoimmune specialist.


 COMMENT 500341 agree helpful negative off topic

2014-03-06 08:22 AM

Sansum is now accepting ONLY Blue Cross insurance ??


 COMMENT 500343 agree helpful negative off topic

2014-03-06 08:24 AM

So sorry you have all had such bad experiences. I am a new patients at Sansum, called on a Tuesday and got in Thursday of the same week. I was in and out of my appointment in 45 minutes for a full physical. Couldn't have been happier. Sounds like they have made first time patients a priority. Now I'm curious to see how future visits go.


 COMMENT 500346 agree helpful negative off topic

2014-03-06 08:28 AM

Thanks 500324P for some valid information in the sea of otherwise on this thread.


 COMMENT 500352P agree helpful negative off topic

2014-03-06 08:40 AM

341 no, sorry, I was a little confusing. People who can't get insurance through employment and have to get an individual plan through California's healthcare exchange have just one option in this area if they want to see a Sansum provider with maximum reimbursement. There are still lots of group plans that are in-network for Sansum providers. Group vs individual is the difference.


 COMMENT 500353 agree helpful negative off topic

2014-03-06 08:50 AM

341: Sansum recently added Blue Cross but have not yet added Blue Shield.


 COMMENT 500354P agree helpful negative off topic

2014-03-06 08:51 AM

332 I'm not a fan of Obamacare, but it can be heavily subsidized. If your family has low>moderate income, they might want to check again. My daughter had to get an individual plan because insurance isn't offered through her work, and her premium is $100/month. It would be $210/month but she has $110/month subsidy. The coverage isn't as good as the plan that she had before Obamacare, but they pulled out of this market as a result of Obamacare.


 COMMENT 500355 agree helpful negative off topic

2014-03-06 08:51 AM

332- We can't afford to bail out your extended family when they become critically ill. Please pay your way. Signed - Tax payers of America


 COMMENT 500357P agree helpful negative off topic

2014-03-06 09:03 AM

I have been with the clinic for over 40 years and have always had excellent, timely care. Are you aware of the availability of the nurse practitioners and the drop-in clinics for those "need an antibiotic" situations? (And maybe you don't need that RX as antibiotics are far over-prescribed.)


 COMMENT 500358 agree helpful negative off topic

2014-03-06 09:13 AM

1. The picketers are HIRED by local unions to protest when contractors hire non-union subs. The construction of the new Sansum Foothill center has caused this. Apparently the contractor hired a LOCAL but non-union subcontractor.

2. I have been a patient at Sansum for 23 years. The care is excellent, I have never had a problem getting an appointment. Will you sometimes have to wait? Yes. If it is urgent, they get you in or you can go to their urgent care. If you need a routine check up then waiting a few weeks should be no problem. Do you think they are just sitting around? No, they are taking care of people.

Some of you have weird and unrealistic expectations. Some of you sound like you have an "axe to grind".


 COMMENT 500361 agree helpful negative off topic

2014-03-06 09:15 AM

I have been going to Sansum for many years. Excellent service with exception of one doctor I would not revisit. I have occasionally used doctors outside the clinic. In that small group there are two doctors I would not revisit.


 COMMENT 500364P agree helpful negative off topic

2014-03-06 09:28 AM

In the land of alleged free enterprise, many of us have little choice: re Sansum, Cottage Hospital, Cox cable, and ?


 COMMENT 500375 agree helpful negative off topic

2014-03-06 09:41 AM

Kicked to the curb is right, and this happened to me a number of years ago..... After finally getting in to see my doctor, she spent more time looking at her watch than asking me about my health issues. When I made another appointment on the same issue I had to wait weeks. Just before my appoinment I received a post card in the mail telling me they were cancelling my appointment...no explanation. It just said call to re-schedule! I didn't call and now have a great doctor who will actually listen and I can get in to see him within the same week. My husband had a similar experience. He went to a Sansum doctor regarding some skin issues only to be told not enough time was scheduled for the doctor to be anwering "all these questions!!" The first words out of the doctor's mouth was "you have 5 minutes." Needless to say my husband is no longer a patient at Sansum.


 COMMENT 500378P agree helpful negative off topic

2014-03-06 09:46 AM

Was it the usual "Shame on / Labor Dispute" banners the creepy Southwest Regional Council of Carpenters pays to have held on sidewalks in an effort to embarrass people/businesses that don't submit to their intimidation? I'm generally pro-union, but the tactics of that bunch are reprehensible. If I were a decision maker, I'd never hire anyone affiliated with them.


 COMMENT 500383 agree helpful negative off topic

2014-03-06 09:53 AM

I love Sansum and have always had great success with them, BUT I am very concerned about the Monopoly that has taken over all of our health care in Santa Barbara. The local politicos have always been so happy to grant monopoly status to their friends, this has happened time and again. NOTE: Monopolies are never good for the citizens. Costs will rise ahead of industry averages and service will go down. These are facts and we are already seeing this happen. We all need to voice our concerns about this, it will affect the quality of our lives in 5 years, and not for the better.


 COMMENT 500389P agree helpful negative off topic

2014-03-06 10:12 AM

Samsun has done a very good job for me in all its clinics. They accept all insurances, including Medicare.


 COMMENT 500412P agree helpful negative off topic

2014-03-06 10:44 AM

500332 - possibly some input from a Healthcare Agency would help - the ACA is meant to make it affordable.


 COMMENT 500438 agree helpful negative off topic

2014-03-06 11:38 AM

I had an appt there this morning. Confirm it was the sign 378P mentions. I flipped the two guys off when I drove by but they were too busy b.s.'ing with each other to notice anything else.


 COMMENT 500445P agree helpful negative off topic

2014-03-06 11:55 AM

The problems at Sansum began before the ACA. I have been seeing problems for at least a year or more. There was a marked change in the level of service. Appointments take forever if it's not an emergency or you're not in a high-risk category. There are weird policies, like if you see one endocrinologist then you can't switch to see another one. I think they have been having financial problems. I also think we're seeing an increase in demand because baby boomers are in declining health brought on by unhealthy lifestyles and industrial, factory-produced foods. I got off all prescription medications and brought my weight, blood pressure and blood sugar back to normal levels through my own initiative and at my own cost. My primary care physician would have been more than happy to just prescribe pills. I read a column lately about a woman comparing the care that her father received for terminal cancer in France versus at the best clinics in Manhattan. We accept such sub-par care here and don't know that anything better is possible.


 COMMENT 500453 agree helpful negative off topic

2014-03-06 12:10 PM

Good luck getting an appointment even for something like an infection. (Pre-ACA) I was told the next appointment was three weeks. I explained it wasn't routine office visit. Still next appt was in three weeks. By three weeks I was better (by trial and error) taking care of it myself.
I can't imagine how much longer the wait is now.
I guess people will still have to use the urgent care and ER--as doctors aren't able to see them in a timely manner or provide decent service when they do see you.
I too have had the doctor interrupted by calls, nurses etc during my 5 minute visit. Pretty rude. Needless to say they aren't my doctor any more.


 COMMENT 500495 agree helpful negative off topic

2014-03-06 01:17 PM

The length of time necessary to make an appointment with a family doctor through Sansum is absurd. Try making an appointment for a physical with a physician there and see what happens. Worse, try getting in when you're sick and see what happens.
IMHO they need to hire many more doctors to help meet the local demand. Clearly the existing staff is overburdened.


 COMMENT 500503 agree helpful negative off topic

2014-03-06 01:26 PM

I see a specialist at Sansum and have never had a problem getting an appointment or talking with my doctor (I do use My Chart - it is far easier than calling). I have a chronic disease that is at it's worse right now It is my job to educate myself about it. It is my job to take care of myself and follow the doctor's instructions. I don't need to have my hand held. My office visits are rarely less than 30 minutes long and everyone I deal with at Sansum is pleasant and professional. They do what they are supposed to. I couldn't ask for anything more. I don't expect my doctor or his staff to hug me...I expect them to help me - that's what I am there for.


 COMMENT 500514 agree helpful negative off topic

2014-03-06 01:40 PM

I waited nearly 18 months to get in to see the endocrine specialist at Sansum, wow, this was few years ago too, crazy! Haven't found the lab & draw area being clean enough either & really makes one question safety, meanwhile there's usually a 15+ person wait with sick people, wear a mask.


 COMMENT 500517 agree helpful negative off topic

2014-03-06 01:44 PM

I have been a patient at Sansum for over 10 yrs. Realistically not every visit or every doctor was perfect but generally speaking I am very happy with Sansum. I think this is due to my experience and also my own research and knowledge about taking care of my health. I guess not everyone is so responsible and are ready to blame the doctors. The staff at Sansum are polite and helpful and hard-working. Given the broken health insurance system that we have in this country I believe that Sansum is doing their utmost to serve a diversified population in this community. The have digitized their record system which is now excellent unlike an individual self-employed doctor. If you need to be seen quickly they will find time, or refer you to Urgent Care which you need to understand is the routine.


 PAGLINSB agree helpful negative off topic

2014-03-06 03:55 PM

Agree with 500517. Sansum is forced to charge low rates below what they should have to in order to take care of Medicare and various insurance company patients. I for one am very impressed with the treatment I receive from amazingly qualified physicians. Prompt, responsive, top notch. I heard that Anthem insurance won't pay them what they're worth and so they won't have them in their network. Too bad.


 COMMENT 500587P agree helpful negative off topic

2014-03-06 04:27 PM

Sansum has a well deserved reputation for providing quality care to all its patients - being taken over by a for profit business like Cottage has obviously degraded the level of service that many people have come to expect though. Implementation of ACA will only make this situation worse.

BTW, if congress were to pass a law requiring all legislation to be accurately labeled, the ACA would have to be renamed the Unaffordable Care Act because that's what it is - $20,000 a year in premiums for a family of 4 with a $5,000 to $8,000 deductible is definitely unaffordable for most families.


 COMMENT 500592 agree helpful negative off topic

2014-03-06 04:35 PM

587P: And how much would you pay for coverage for that same family before the ACA? MORE! Face it, health insurance is super expensive in this country. If you've had the luxury of employer provided insurance, maybe you never realized how much $ they were shelling out on your behalf for insurance, but that's what it costs.

If the insurance is truly not affordable, the ACA has subsidies, which your private insurer never has and never will offer.


 COMMENT 500604P agree helpful negative off topic

2014-03-06 04:49 PM

587P I'm not a fan of ACA, but I would encourage you to check your numbers. Through the coveredca.com website, I entered 2 adults, 2 kids, income of $150,000 in zip code 93101 and the premium for Anthem Platinum 90 is $1658/month or just shy of $20k/year. There is no deductible with this plan (what has to be paid before insurance kicks in), coverage is 90% and out of pocket for one person is $4k, for family is $8k (the maximum that you would pay in the year).

I'm not saying this is cheap by any means, but it's a little better than the numbers you mentioned. If your income is less than $150k, the premium would be lower. I just entered that to try to approximate the numbers that you mentioned. You could also chose a lower level plan, bronze or silver, to get the premium down if your family is generally healthy or you could chose a higher co-insurance, say 20%, which would also get the premium down.

That's a whole lot of money no matter how it's sliced, and I feel badly for those of us that can't get insurance through a group.


 COMMENT 500627 agree helpful negative off topic

2014-03-06 05:33 PM

Amazing the amount of misinformation some people have. As of today Sansum is not owned by Cottage or anyone else. They are independent, non-profit, medical foundation (Google the term California medical foundation). A proposed merger with Cottage is under review by the Federal Trade Commission. If you have an opinion on it, call the FTC regional office in Los Angeles (Google it).

Cottage is also a non-profit, independent, hospital. Come on people educate yourselves and get your facts straight.


 COMMENT 500696 agree helpful negative off topic

2014-03-06 10:19 PM

As the first poster on this thread, I'd like to give a little more detail on why I will never return to Sansum.

My wife and I have been Sansum/SB Medical Foundation patients since the 1960s. I have no complaint AT ALL with the medical personnel. But this week my wife suffered an attack of diverticulitis, an extremely painful condition that she gets maybe every five years or so. Usually, our primary care physician (PCP), will see us the same day when we have a medical emergency. We call on him maybe once or twice a year for a quickie office visit. In this case, all we needed was a prescription for an antibiotic, which would have taken probably 10 minutes at the most.

However, citing the fact that he'd just come back from vacation and was swamped, our PCP couldn't see her for five (5) days. As a result, we spent all of Monday night and way into Tuesday morning in the Cottage Hospital emergency department--where Mrs. Rex got some major immediate painkillers and a prescription for antibiotics.

Imagine that.

I don't care whether it's because of Obamacare, there are too many patients, or there's a sale on Coke Zero at Vons, a primary care physician should--MUST--be able to see long-time patients within a day, if it's a critical-care issue. To do otherwise is unconscionable. These physicians are receiving a set amount of $$$ every month by our insurance companies, whether they're seeing us or not. I don't think it's too much to ask that they actually SEE us once in a while on urgent request.

I don't fault the doctor. He can only do so much. What is needed, of course, is either more doctors or fewer patients.

The only Sansum provider we're keeping is my ophthalmologist, and that's only because I've got an appointment with her that I made for next month in October 2013. After that, of course, I'm dumping her, too.


 COMMENT 500931 agree helpful negative off topic

2014-03-07 01:23 PM

Both parents misdiagnosed at Sansum,mother almost died from blood poisoning contracted during an in office surgery. She ended up in the hospital for 2 weeks. Sadly,until pressured by her internist,doc who did the procedure wouldn't assume responsibility. He never apologized but was "reprimanded" by Sansum.. It's all about $$$$kids! That's why the bum's rush.


 COMMENT 506845 agree helpful negative off topic

2014-03-28 07:26 PM

I want to know how that cna's in a Subacute Unit can be care-less in care for patients that are Bed Bound. they do not like it when we tell them that they are not doing the best care like they should be in the first place!! for some of the Cna's should not be in this type of buiness , we have seen too many very careless worker's that do not go over to help a patient when it is need !! we say CNA's should ship out while you can and let some one else have the job that care's.


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