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Comcast Phone Service
updated: Jan 28, 2014, 3:26 PM

By Edhat Subscriber

I live in the Santa Ynez Valley & have Comcast as my TV & Cable provider. I love their high speed Internet because nobody around can match the speed, thus I'm a subscriber.

My landline telephone service is with Verizon, like my cell. I still want to hang onto the landline due to having the number for the past 29 years.

Comcast has an offer right now called the HD Preferred Triple Play that includes lowers my TV (HD) service, maintains my high speed Internet & adds phone service with unlimited long distance & local calling. Here's the question - does anybody have experience with their phone service? They say we should be able to keep (port) our current number & also have the service "back fed" into our existing hard wired phone jacks at no charge.

Comments in order of when they were received | (reverse order)

 COMMENT 490106 agree helpful negative off topic

2014-01-28 04:53 PM

I have had Comcast for my phone, internet and cable for the last 10 years. Never had a problem with the land line.


 COMMENT 490127 agree helpful negative off topic

2014-01-28 05:55 PM

You could always port the number to Ooma (a device you can buy at Costco) for $100. Once you buy the device you only pay the taxes and government required charges. They are about $4.00/month. Note: Fundamentally Comcast and Ooma function identically. They are both VOIP. Finally, check the fine print on Comcast's offer. Usually it's x for 3 months, y for 6 months, then z for 15 months, with a provision that if you cancel before 2 years is up, they charge z (the highest rate) for the months you've used.


 COMMENT 490133 agree helpful negative off topic

2014-01-28 06:23 PM

it's comcastic


 COMMENT 490264 agree helpful negative off topic

2014-01-29 09:31 AM

I live in the Valley and have had comcast for years. I ported my number to them as I Wanted to keep it, there's no charge for that. The service was great, I still have them for internet an TV but ditched my landline as I wasn't using it anymore and I figured with unlimited minutes on my cell, which I was using 99% of the time anyways, why pay for a landline.

Here's the caveat with Phone service through comcast. Verizon supplies what's called and analog line to your house via a pair of copper wires. These copper wires carry 'battery' from the Central Office. The Central Office has generators, which is why when the power goes out, your analog line still works.

Comcast can not provide that service, so when power is out, so is your home phone. Not the big of a deal if you have a cell.

Also, Cable service goes out more than phone service. When your cable is out, so is your phone.

It never bothered me, but just things to think about.


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