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Cox Outage
updated: Jan 18, 2013, 3:16 PM

By Edhat Subscriber

Is there currently a Cox outage? My phone line keeps dropping calls and my internet connection has gone down twice in an hour - both are Cox.

Comments in order of when they were received | (reverse order)

 COMMENT 364996P agree helpful negative off topic

2013-01-18 03:53 PM

I've always found the best way to find out is to call Cox Cable, but if your phone is out, that may present a problem. Is everything back again? If not, perhaps you could use your cell.

 

 COMMENT 365007P agree helpful negative off topic

2013-01-18 04:04 PM

Internet is fine around 2000 De la Vina. Dropping calls, yes. Must learn if cordless phones need new batteries...

 

 COMMENT 365214 agree helpful negative off topic

2013-01-19 08:52 AM

The problem I have with my "Cox bundle" is not TV or telephone, it is failure to provide reliable internet access. The access fails almost everyday for at least and hour or two, sometimes longer. When I call to complain they want to set up another appointment for a technician to come out again and the appointment is so far in the future problem is gone that same day. When the technician arrives they tinker around and then offers some silly excuse without fixing the problem. The last time they assured me it was the router. They informed I could either buy a new one or rent one from them for a monthly charge. I opted to rent a new one but, (you guessed it) it did not fix the access problem! In my view COX is the worst provider around, but finding an alternative in my area (Tuckers Grove vicinity) is just about impossible, I tried. COX is an example of why having a monopoly leads to poor and expensive service.

 

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