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Subscriber Comments for
Cox: Down Again, Again.

Most recent Comments first | (reverse order)

 COMMENT 303111P helpful negative off topic

2012-07-30 06:17 PM

Between the Olympics and Apple's release of Mountain Lion (4+ Gb download), the system is loaded up.

Too bad SB was too limp to submit a proposal for Google's free high speed internet pilot.

 

 COMMENT 303090P helpful negative off topic

2012-07-30 05:38 PM

We're on Eastside, it's 5 p.m. on Monday. Been trying to watch the Olympics on Cox all day, just getting a frozen screen and the little circle goes around and around and around. Evidently they're overwhelmed.

 

 COMMENT 302966 helpful negative off topic

2012-07-30 11:57 AM

Somtimes unplugging the modem for 5 minutes fixes the problem. It has worked for me. Good Luck!

 

 COMMENT 302912 helpful negative off topic

2012-07-30 09:33 AM

It went down and we had no phone/TV/internet for less than an hour. Whoop. I read a book.

 

 COMMENT 302907 helpful negative off topic

2012-07-30 09:20 AM

Been very disastisfied with my girlfriend's service lately. Streaming Netflix has become a complete joke, as we have to stop and wait for more of the video to buffer. Its been like this for weeks, so she called Cox the other day to ask why this all of a sudden seems to be a normal thing.

They said thats normal, and that the internet wasn't really designed for streaming video.

Considering she pays about $100 a month for basic cable and internet, I'd expect a better answer than that. They have a monopoly here and they know it.

 

 COMMENT 302868P helpful negative off topic

2012-07-29 08:23 PM

Nope, not from this part of Noleta. When it goes down, call them (if there is another phone) and ask if it is just you. If it is just you, which can happen, they should help you get back up. They charge high monthly fees - they should provide support.

 

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